Mahmoud ELDALY

• Researched product's technical specifications and accurately communicated information.
• Continually expanded knowledge of Dental products.
• Logged phone numbers and email addresses to contact customers for follow-ups.
• Liaised between customers and manufacturing to design new product.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Configured hardware, devices and software to set up work stations for employees.
• i am in charge of dealing with NUPCO COMPANY which is responsible for all the dental materials needed in all branches of the saudian government (MOH - MOD - MOE ).

* I worked as a product specialist at Dental Town Company on MICERIUM SPA & KERR PRODUCTS .

• Extracted teeth, performed root canals and filled cavities with dedication to pain management.
• Interpreted X-rays to make accurate diagnoses and treatment decisions.
• Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
• Supported patient comfort with calm demeanor and individualized pain management.
• Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
• Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
• Completed consultations with patients for treatment plan.