Summary
Overview
Work History
Education
Skills
Languages
Timeline
Courses
Generic

MAZEN ANFANAN

JEDDAH,KSA

Summary

My objective is to join challenging job where i can use my previously gained skills, enhance my abilities, and develop my potentials. I find convenient to try to develop my skills more and get use of what i learned so far by joining a more dynamic and challenging career building on my previous experiences , knowledge gained from my work, attended courses, acquired skills, hard working attitude , eagerness to learn, and strong wiliness to develop . I can see see a potential opportunity for me to succeed.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work History

Key account specialist

Mobily Company
jeddah, Saudi Arabia
04.2005 - Current
  • Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
  • Identified new business opportunities and increased lead generation to grow profits.
  • Reported on account progress, targets and forecasts and sought solutions to performance issues.
  • Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
  • Resolved client complaints quickly and used feedback to improve account management services.
  • Coordinated client and stakeholder communications to achieve mutually beneficial outcomes.
  • Devised target customer strategies to meet business growth and profit objectives.
  • Built and developed constructive relationships with clients to increase account spending and loyalty.
  • Compiled and reviewed consumer data on patterns and preferences for marketing information.
  • Coordinated placements for television and radio, social media and print publication advertisements.
  • Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
  • Leveraged market and competitor data to identify market opportunities and gaps.
  • Predicted and interpreted consumer trends to improve product offerings.
  • Evaluated campaign performance to optimise return on investment.
  • Organised marketing plans and programmes to best support business growth and development.
  • Advised clients on optimum mix of products and distribution channels for greatest success.

Digital sales coordinator

Mobily Company
Jeddah
04.2019 - 08.2021
  • Utilised new sales platforms and technologies to expand business scope.
  • Identified and implemented new initiatives to grow income generation.
  • Researched and developed multi-platform integrators to boost online income.
  • Maintained high feedback ratings through enhanced customer service.
  • Trained and supported team to develop and manage online sales processes.

Sales supervisor

Mobily Company
Jeddah
02.2014 - 03.2019
  • Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
  • Organised and coordinated sales team schedules, helping staff meet company and client expectations.
  • Coached team members to reach and exceed weekly and monthly sales goals.
  • Collected customer and market feedback and reported information to company leadership.

Sales executive

Mobily Company
Jeddah
04.2005 - 01.2014
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Built long-term relationships with customers and generated referrals from existing clients.

Education

Bachelor of Education - Public Relations and Media

King Abdulaziz University
Jeddah, Mecca Region
01.2011 - 01.2014

Skills

  • Promotions planning skills
  • Campaign development experience
  • Training and Development
  • Teamwork and Collaboration
  • New business generation
  • Product and service knowledge
  • Documentation skills
  • Reporting abilities
  • Customer support
  • Clearance monitoring
  • Partnership marketing
  • General sales administration
  • New business development
  • Logistics management

Languages

English
Intermediate
Arabic
Beginner

Timeline

Digital sales coordinator

Mobily Company
04.2019 - 08.2021

Sales supervisor

Mobily Company
02.2014 - 03.2019

Bachelor of Education - Public Relations and Media

King Abdulaziz University
01.2011 - 01.2014

Key account specialist

Mobily Company
04.2005 - Current

Sales executive

Mobily Company
04.2005 - 01.2014

Courses

- Time stress management

- Services Excellence Program

- Breakthrough To Success

- Advanced Selling Training Program

- Achieving Peak Excellence

- Six (T) In Leader

-Strategies For Success

- E-Sales Inventory reconciliation process

- Professional Selling

- Sales Management

- Customer Service Professionalism Series

- Code Of Ethics & Professional Conduct

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