MOHAMMAD FAROOK
Bellary
Summary
Highly experienced and results-driven Aircraft Dispatcher with over 10 years of experience in managing flight turnarounds at major international airports like King Khalid International Airport, Riyadh, and Rajiv Gandhi International Airport, Hyderabad. Proven expertise in mitigating operational issues, ensuring on-time performance, and leading cross-functional teams with a "can-do" attitude. Accountable for accurate load planning, weight and balance calculations, and producing essential aircraft documentation. Strong focus on safety and a track record of effective tactical decision-making to optimize ground operations. My extensive background in ground handling, safety management, and customer service at industry leaders like IndiGo Airlines and Saudi Ground Services has been instrumental in delivering superior service under pressure.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Aircraft Turnaround Coordinator
Saudi Ground Services
03.2024 - 08.2025
- Lead the turnaround management for a high volume of international flights, coordinating with diverse stakeholders, government agencies, and service providers to ensure seamless arrivals and departures.
- Manage the flight departure process by leading and inspiring ground operations teams, gate staff, and ramp personnel, avoiding potential delays, and effectively cascading critical information.
- Accountable for all last-minute operational changes, including the offloading of guests, baggage, and cargo, ensuring the integrity of the Loading Instruction Report (LIR) and final Load sheet.
- Accurately allocate delay codes and timings for off-schedule departures, providing detailed post-departure reports to inform trends and drive future service level improvements.
- Demonstrated expertise in load planning for various aircraft types, from initial flight creation to the production of final load sheets, adhering to all company and airline-specific weight and balance rules.
- Champion safety on and around the aircraft, proactively identifying and mitigating risks in accordance with company risk assessment processes.
- Supervised end-to-end aircraft servicing activities, rigorously enforcing ICAO, GACA, and IATA compliance protocols.
- Adherence to local aviation authority mandates, ensuring zero compliance deviations.
- Fostered continuous communication with flight dispatch, load planners, and airport command units to maintain schedule integrity.
Asst. Business Analyst – Aviation Safety (Safety & Quality Management Systems)
Laminaar Aviation Limited
11.2022 - 02.2024
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Act as an interface between business units, technology teams, and support teams for CR/NR to effectively communicate and deliver functional requirements like GUI, screen, and interface designs to internal teams and external clients.
- Develop functional specifications and system design specifications (Enhancement document).
- Ensure compliance with internal processes such as the Change Analysis Committee, Change Control Board, etc.
Senior Executive – Ramp Safety
Interglobe Aviation Limited
10.2019 - 11.2022
- Conducted safety audits, inspections at Indigo Airlines and RGI Airport to identify safety compliance gaps and evaluate exposure to safety risks.
- Monitored and measured Indigo’s safety performance, providing regular reports to management.
- Investigated safety occurrences in the airside to determine root causes and initiated control and mitigation measures to prevent recurrence. And communicated de-identified findings to staff and stakeholders for improved safety awareness.
- Established and maintained safety promotion programs and procedures to enhance safety culture.
- Implemented training and development processes for internal and external staff involved Airside Activities.
- Assisted in developing and maintaining a safety performance against safety performance indicators and targets.
- Ensured proper documentation of audit activities and systematically reviewed feedback for necessary actions.
- Maintained accurate records of safety occurrences, investigations, and audits.
- Manage Foreign Object Debris (FOD) by monitoring, supporting FOD campaigns, initiating removal of FOD when necessary, and promoting FOD prevention measures to maintain a safe operating environment.
- Ensure the visibility and accuracy of paint markings and signs on Apron, conducting regular checks and coordinating with airside management for immediate mitigation.
- Actively participating in carrying out Risk Assessment along with Airside team.
Executive - Ramp Operations
Interglobe Aviation Limited
06.2017 - 10.2019
- Supervise the load control and Ramp activities considering the airline, airport and company rules with SAFETY being the highest priority.
- Act as safety coordinator by maintaining safe and secure processes for the duration of turnaround activities.
- Taking Flight Documents like LDM, LIR & Metar quick turnaround of an Aircraft.
- Produced load sheets for a variety of Airbus and ATR aircraft.
- Resolved load-related issues in a timely and efficient manner. Maintained a strong working relationship with flight operations, maintenance, and other departments.
- Co-coordinating for Flight Plans, ADC/FIC, with Dispatch and ATC.
- Ensure baggage and cargo is adequately and securely stowed and does not exceed the mass limitations placarded.
Ramp Agent
Air India SATS
02.2015 - 06.2017
- Coordinated and supervised ramp operations, including aircraft movement, loading and unloading of cargo, baggage handling, and ground equipment usage, ensuring adherence to safety and operational standards.
- Collaborated with flight crew, ground crew, and various departments to ensure timely and efficient turnarounds for departing aircraft and smooth arrivals for incoming flights.
- Conducted pre-flight inspections of ground equipment and ensured compliance with maintenance and safety procedures
Education
Diploma of Higher Education - Information Technology
State Board of Technical Education and Training
Hyderabad, TG01.2013
Skills
- Efficient aircraft turnaround processes
- Team leadership
- Aviation Regulations (ICAO, IATA, GACA)
- Pre-flight/Post-flight Inspections
- Customer service in passenger handling
- Microsoft Office applications
- FOD oversight and control
- Efficient load planning
- Effective communication
- Professional Training
- Inform Allocator Software
- Certified in DG CAT 12
- Resource coordination
- Safety Management Systems (SMS)
- Operational Safety
- Emergency Procedures
- Risk Assessment
- Incident analysis and documentation
- Aviation Operations Software (Altea Departure Control Systems)
Certification
- Certified Turnaround Coordinator, Saudi Ground Services
- Holding DGR Category 12 Certificate
- Weight and Balance License - Certified Load & Trim Officer for Airbus A320, ATR 72-600 & Airbus A321, Interglobe Aviation Limited, 2024-05-31
- Certified Train the Trainer for Ramp Safety, Interglobe Aviation Limited, 2019
- Trained on Inform Allocator Software, Saudi Ground Services
Languages
Hindi
Advanced (C1)
English
Advanced (C1)
Telugu
Advanced (C1)
Kannada
Upper intermediate (B2)
Hobbies and Interests
- Traveling: I have a deep passion for exploring different cultures and experiencing new places. Traveling allows me to broaden my perspective, adapt to diverse environments, and embrace new challenges.
- Reading: I am an active reader who enjoys reading a variety of genres. Reading allows me to constantly broaden my knowledge, improve my creativity, and obtain new insights.
- Music: I enjoy exploring various genres of music, from classical to jazz, rock, and world music. I actively seek out new artists and albums, expanding my musical knowledge and broadening my taste. Music appreciation helps me stay culturally aware and open-minded.
Personal Information
- Passport Number: T9928544
- Date of Birth: 19/10/1990
- Gender: Male
- Nationality: Indian
- Religion: Muslim
- Driving License: Light Motor Vehicle, India
- Marital Status: Married
- Passport no: T9928544 (Valid till 01/12/2029)
Disclaimer
I, Farook Mohammad, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Aircraft Turnaround Coordinator
Saudi Ground Services
03.2024 - 08.2025
Asst. Business Analyst – Aviation Safety (Safety & Quality Management Systems)
Laminaar Aviation Limited
11.2022 - 02.2024
Senior Executive – Ramp Safety
Interglobe Aviation Limited
10.2019 - 11.2022
Executive - Ramp Operations
Interglobe Aviation Limited
06.2017 - 10.2019
Ramp Agent
Air India SATS
02.2015 - 06.2017
Diploma of Higher Education - Information Technology
State Board of Technical Education and Training
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