Mohammad Rimshad
Restaurant Supervisor
Khobar KSA
Summary
Dedicated restaurant supervisor professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced restaurant supervisor with over 8 years of experience in food industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
15
15
years of post-secondary education
Work History
Restaurant Supervisor (Nondos)
Food Mark Arabia (KSA)
AL Khobar, Saudi Arabia
05.2019 - Current
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team-building activities to enhance working relationships.
- Used Microsoft Word and other software tools to create documents and other communications.
Sales Executive
Vivo Mobile Lanka Pvt Ltd
colombo, Sri Lanka
10.2017 - 02.2019
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Area Sales Manager
OPPO Lanka Pvt Ltd
colombo, Sri Lanka
11.2016 - 04.2017
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Analyzed sales data and kept up to date with market trends.
Sales Executive
OPPO Lanka PVT LDT
colombo, Sri Lanka
08.2016 - 10.2016
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Sales Promoter
OPPO Lanka Pvt Ltd.
colombo, Sri lanka
04.2015 - 07.2016
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Recommended specific product options to meet customer needs.
- Performed market research to cater sales promotion incentives and increase sales.
- Identified interest in customers by explaining products and services and initiating conversations.
Restaurant Supervisor
Tea Junction Cafe n Lounge
oasis mall, Dubai
12.2013 - 03.2015
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Identified team weak points and implemented corrective actions to resolve concerns.
Waiter
Kandyan Reach
colombo, Sri Lanka
01.2013 - 04.2013
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Supervisor
Ranelli Super market
Colombo, Sri Lanka
08.2011 - 12.2012
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked with management team to implement proper division of responsibilities.
Sales Associate
The Royal mall Kandy
colombo, Sri Lanka
01.2009 - 07.2009
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Hardware Engineer
U & ME computers Advertising
colombo, Sri Lanka
11.2006 - 12.2008
- Investigated hardware product issues involving materials and software and devised solutions.
- Designed computer hardware components and peripheral devices.
- Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
- Researched complex technical issues and provided resolutions.
Education
High School Diploma -
St. Thomas College
Colombo 01.1997 - 08.2008
GED -
TECH SRILANKA
COLOMBO 01.2003 - 07.2004
DIPLOMA IN NETWORKING
BRITISH COLLEGE OF APPLIED STUDIES
COLOMBO 05.2005 - 10.2006
DIPLOMA IN ENGLISH
OASIS COLLEGE OF STUDIES
COLOMBO 06.2005 - 12.2005
HARDWARE ENGEENERING
OASIS COLLEGE OF HIGHER STUDIES
COLOMBO 02.2006 - 04.2006
Skills
Restaurant equipment care
undefinedTimeline
Restaurant Supervisor (Nondos)
Food Mark Arabia (KSA)
05.2019 - Current
Sales Executive
Vivo Mobile Lanka Pvt Ltd
10.2017 - 02.2019
Area Sales Manager
OPPO Lanka Pvt Ltd
11.2016 - 04.2017
Sales Executive
OPPO Lanka PVT LDT
08.2016 - 10.2016
Sales Promoter
OPPO Lanka Pvt Ltd.
04.2015 - 07.2016
Restaurant Supervisor
Tea Junction Cafe n Lounge
12.2013 - 03.2015
Waiter
Kandyan Reach
01.2013 - 04.2013
Supervisor
Ranelli Super market
08.2011 - 12.2012
Sales Associate
The Royal mall Kandy
01.2009 - 07.2009
Hardware Engineer
U & ME computers Advertising
11.2006 - 12.2008
HARDWARE ENGEENERING
OASIS COLLEGE OF HIGHER STUDIES
02.2006 - 04.2006
DIPLOMA IN ENGLISH
OASIS COLLEGE OF STUDIES
06.2005 - 12.2005
DIPLOMA IN NETWORKING
BRITISH COLLEGE OF APPLIED STUDIES
05.2005 - 10.2006
GED -
TECH SRILANKA
01.2003 - 07.2004
High School Diploma -
St. Thomas College
01.1997 - 08.2008
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