Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Timeline
Generic

MONA ALKHERAAN

Riyadh,Saudi Arabia

Summary

Strategic Workforce Planning & HR Operations Specialist with 8+ years of experience driving workforce optimization, HR strategy, governance, workforce analytics, and international recruitment within large-scale organizations.

Recognized as Organizational Excellence Champion (2025) for delivering high-impact operational improvements and digital transformation initiatives. Proven success in managing workforce planning activities supporting 20,000+ visas, redesigning HR governance frameworks, and leveraging analytics to improve executive decision-making.

Demonstrated ability to transform complex HR operations into measurable business value, including contributing to the recovery of approximately SAR 9 Million through workforce optimization and visa inventory management. Skilled at partnering with executive leadership, HR, Operations, IT, and Organizational Excellence teams to improve efficiency, compliance, and business performance.

Overview

1
1
Certification
10
10
years of professional experience

Work history

Manpower Planning & Recruitment Specialist

Saudi Manpower Solutions Co. (SMASCO)
Riyadh, Saudi Arabia
2022.07 - 2026.05
  • Managed workforce planning activities supporting more than 20,000 visas, ensuring workforce readiness and compliance with Saudi labor regulations.
  • Conducted strategic reviews of unused visa inventory, contributing to recovery of approximately SAR 9 Million through cancellation and optimization initiatives.
  • Developed workforce monitoring frameworks to improve planning accuracy and operational visibility.
  • Led automation initiatives by translating workforce planning requirements into IT solutions that streamlined recruitment and HR operations.
  • Partnered with IT teams to digitize manual processes, increasing operational efficiency and reducing administrative workload.
  • Redesigned 2 departmental policies and 4 operational procedures to strengthen governance and align HR operations with Ministry regulations.
  • Ensured workforce planning activities complied with corporate governance standards and regulatory requirements.
  • Designed executive dashboards tracking Visa expiration
    Visa utilization
    Cancellation progress
    Compliance indicators
  • Delivered analytical reports and strategic recommendations to executive leadership supporting workforce planning decisions.
  • Collaborated with HR, Operations, IT, Finance, and Organizational Excellence teams to improve business processes.
  • Recognized as Organizational Excellence Champion (2025) for outstanding operational improvement initiatives.
  • Managed end-to-end international recruitment operations.
  • Coordinated overseas recruitment agencies and candidate mobilization.
  • Supervised visa issuance and cancellation processes.
  • Supported workforce deployment planning across multiple business units.

Customer Service Manager

Wosata Recruitment
Riyadh
2022.05 - 2022.06
  • Resolved complaints efficiently, fostering customer loyalty.
  • Improved operational efficiency by identifying areas of improvement.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Maintained positive relationships through effective communication.
  • Raised company reputation with high-quality customer care.

Analysis Specialist

Takamol Holding
Riyadh
2021.02 - 2022.02
  • Produced analytical reports and business insights to support operational performance and executive decision-making.
  • Analyzed operational data to identify performance gaps and recommend process improvements.
  • Collaborated with cross-functional teams to enhance operational efficiency and support strategic initiatives.
  • Played key role in successful rollout of Halaan project by leading end-to-end client engagement, from identifying opportunities and presenting service offering to negotiating terms, securing signed contracts, and completing onboarding process.
  • Managed full customer acquisition lifecycle, building strong client relationships to increase service adoption and operational activation.
  • Coordinated with internal stakeholders to ensure smooth implementation and timely service delivery following contract execution.

Recruitment Operations Officer

Derayah Recruitment
Riyadh
2019.08 - 2021.02
  • Managed end-to-end international recruitment operations.
  • Coordinated candidate documentation and mobilization.
  • Improved recruitment workflows to reduce time-to-hire.
  • Oversaw daily operations for smoother workflow.

Training Specialist

Mawarid Manpower Solutions Company
Riyadh
2016.11 - 2018.07
  • Designed and delivered employee training programs.
  • Evaluated probation performance and development plans.
  • Investigated workforce rejection cases and implemented corrective actions with operational teams.
  • Created detailed learning materials, leading to improved staff understanding and knowledge.

Education

Bachelor's degree - Physics

Prince Sattam Bin Abdulaziz University
Al-kherj

Skills

  • Onboarding process experience
  • Workforce Planning
  • HR Strategy
  • Workforce Analytics
  • Business Analysis
  • HR Operations
  • International Recruitment
  • Governance & Compliance
  • Business Process Improvement
  • Process Automation
  • Advanced Microsoft Excel
  • Stakeholder Management

Certification

  • Strategic Business Planning & Analysis (2026)
  • Power BI and data visualization (2026)
  • Rights and Duties of Workers (2025)
  • Advanced Excel Skills - Qualitative Training Academy (2024)
  • Microsoft Excel Skills - Qualitative Training Academy (2024)
  • Effective communication skills - Almobdioon Center for Studies, Consultancy and Training(2024)
  • Problem-solving - Misk Skills
  • project planning - Misk Skills
  • Data Analysis - Misk Skills
  • Organizational IQ - Misk Skills

Accomplishments

  • 8+ years of progressive HR and Workforce Planning experience.
  • Managed workforce planning supporting 20,000+ work visas.
  • Contributed to recovering approximately SAR 9 Million through visa optimization initiatives.
  • Led 3 digital transformation and automation initiatives.
  • Redesigned 2 departmental policies and 4 operational procedures.
  • Developed executive dashboards for visa monitoring and compliance.
  • Awarded Organizational Excellence Champion (2025).
  • Certified in Strategic Business Planning & Analysis (2026).

Timeline

Manpower Planning & Recruitment Specialist

Saudi Manpower Solutions Co. (SMASCO)
2022.07 - 2026.05

Customer Service Manager

Wosata Recruitment
2022.05 - 2022.06

Analysis Specialist

Takamol Holding
2021.02 - 2022.02

Recruitment Operations Officer

Derayah Recruitment
2019.08 - 2021.02

Training Specialist

Mawarid Manpower Solutions Company
2016.11 - 2018.07

Bachelor's degree - Physics

Prince Sattam Bin Abdulaziz University
MONA ALKHERAAN