

Dynamic professional possessing a diverse skill set in sales target achievement, customer relationship management, and marketing campaign execution. Exhibits strong capabilities in data analysis and interpretation, alongside in-depth understanding of industry regulations. Proven leadership skills and adeptness in project management software, promoting effective branch coordination and employee management. Experienced in cash handling and account reconciliation, guaranteeing smooth operations and performance assessment. Committed to applying professional selling techniques to enhance customer service quality and meet organizational goals.
As a Branch Supervisor, I am responsible for maintaining all records, including inventory, and supervising team members to ensure the smooth execution of day to day tasks. I oversee marketing and sales strategies, conduct social media campaigns, and manage floor operations while ensuring excellent customer care services. I consistently achieve monthly sales targets of 500K to 600K, closely monitor performance, and share detailed sales reports with senior management to support data-driven decisions. In addition, I ensure strict compliance with health and safety standards, fostering a clean, safe, and efficient work environment while motivating the team to deliver high-quality service and exceed business goals.
Floor Supervisor with experience managing daily staff, ensuring food safety and hygiene, and overseeing smooth floor operations. Skilled in operating and maintaining coffee machines and other equipment, handling POS transactions, monitoring inventory, and training team members. Committed to delivering excellent customer service, achieving operational targets, and maintaining a safe, efficient, and organized work environment.