NOURA ALAJLAN
Riyadh
Summary
Certified in Advanced Certificate in Human Resources Management (ACHRM) from SHRM, with a strong foundation in HR practices and strategic people management. Passionate about developing efficient HR systems and fostering organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work history
HR Specialist
Be Group
Rriyadh, Ksa
2024.07 - 2026.05
- Organizing the work environment.
- Assisted employees with benefit queries, improving job satisfaction.
- Audited existing HR processes, identifying areas for improvement.
- Streamlined recruitment process, resulting in increased efficiency.
- Established personnel policy and processes to meet key business objectives.
- Working to deal with the environment.
- Working on government platforms for several companies.
- Dispute and complaint resolution.
- Managing the recruitment process.
Human Resources Administrative Assistant
Diyar Middle East | Riyadh
Riyadh, Riyadh Region
2023.08 - 2024.03
- Working on Oracle system as well as ERP.
- Working on government platforms - Qawwa - Muqeem - Insurance -.
- Adding and removing workers from medical insurance.
- Assisted in recruitment processes for improved workforce quality.
- Implemented new HR systems, improving work process flow.
- Organised staff events, fostering a positive company culture.
Customer Service
Saudi Fransi Leasing Finance Company | Riyadh,
Riyadh, Riyadh Region
2021.06 - 2023.08
- Provided professional and helpful support to new and existing clients.
- Recorded and processed customer data accurately.
- Work on external authorizations through the TAMM program.
- Daily task mounting, Request, incident, Change Request.
Human Resources Administrative Assistant
taarafu family counseling center | Riyadh,
Riyadh, Riyadh Region
2019.10 - 2026.05
- Supported long-term business need strategies, generating customer relations feedback for process improvements.
- Developed organizational policies for administrative oversight and internal controls.
- Implemented innovative ideas to challenge status quo and drive KPI achievement.
- Preparing the organizational culture of the company.
Psychologist
Center for People with Disabilities
Riyadh, Ksa
2017.10 - 2020.06
- Documented client progress in confidential files.
- Presented findings of psychological research at international conferences for global impact.
- Participated in multidisciplinary case conferences; shared insights led to improved patient care plans.
- Diagnosis and evaluation.
Education
Bachelor's degree - Psychology
Imam Muhammad Bin Saud Islamic University
Skills
- Effective communication
- Teamwork
- Complaint resolution
- Leadership
- Persuasion
- Planning
- Continuous learning
- Empathy
Languages
Arabic
English
Languages
5,6
Accomplishments
Preparing and organizing a Competition for People with Disabilities
in the Covid-19 pandemic.
Certification
- [Professional Certificate [ACHRM]SHRM-[2025].
- [Introduction to Islamic Banking] SFL -[2022].
- [Induction training for commitment] SFL - [2022].
- [How to spot potential Fraud attacks] SFL - [2022].
- [Credit adviser professional exam] SAMA - [2021].
- [Intensive English course] IPA - [2021].
Timeline
HR Specialist
Be Group
2024.07 - 2026.05
Human Resources Administrative Assistant
Diyar Middle East | Riyadh
2023.08 - 2024.03
Customer Service
Saudi Fransi Leasing Finance Company | Riyadh,
2021.06 - 2023.08
Human Resources Administrative Assistant
taarafu family counseling center | Riyadh,
2019.10 - 2026.05
Psychologist
Center for People with Disabilities
2017.10 - 2020.06
Bachelor's degree - Psychology
Imam Muhammad Bin Saud Islamic University