Roba Almasari
Riyadh
Summary
Recent graduate with excellent research, technical, and problem-solving skills, detail-oriented and able to learn new concepts quickly. A responsible and motivated employee ready to apply education in the workplace, offering excellent technical abilities with software and applications, along with the ability to handle challenging work and excellent time management skills.
Overview
1
1
Certification
Work History
Intern
Dar AlRiyadh
Riyadh , Saudi Arabia
03.2024 - 05.2024
- Developed online documentation for common processes for both support staff and end-users.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Built and maintained successful relationships with service providers, vendors, dealers and consumers.
- Assessed customer bug reports and enhancement requests and prioritized development to streamline response.
- Improved overall company performance through increased IT uptime and effective cost reductions.
- Created detailed reports regarding system status and activities.
- Installed, configured, and maintained computer hardware and software systems.
- Configured routers, firewalls, switches, wireless access points, VPNs. according to best practices.
- Resolved technical problems related to operating systems, applications, hardware, and networking equipment.
Education
Bachelor of Information System - Computer Information System
Imam Mohammad Ibn Saud Islamic University
Riyadh05-2024
Skills
- English Fluency
- Collaboration
- Microsoft Office Suite
- Data Management
- Research and analysis
- Problem-Solving
- Fast Learner
- Database Management
- Analytics
- Software Design
- Time Management
- Scripting Languages: PHP, Python, Javascript
- Expertise in [ Java , HTML, CSS]
- Computer Skills
- Reliability
Certification
- Data entry certificate
- Data analyses certificate
- IBM certificate
- Cybersecurity certificate
Timeline
Intern
Dar AlRiyadh
03.2024 - 05.2024
Bachelor of Information System - Computer Information System
Imam Mohammad Ibn Saud Islamic University
- Data entry certificate
- Data analyses certificate
- IBM certificate
- Cybersecurity certificate
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