Overview
Work History
Education
Skills
Timeline
Generic

Salma Alarfaj

Riyadh

Overview

2
2
years of professional experience

Work History

Business Development Specialist

TWAZN
09.2024 - Current
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Came up with detailed plans to enhance sales management and prioritize long-term business goals.
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to achieve desired results.

Membership Officer

U.S.-Saudi Business Council
08.2024 - Current
  • Effectively resolved membership inquiries by providing prompt assistance and accurate information through email, phone calls, and in-person meetings.
  • Streamlined the member onboarding process, resulting in higher satisfaction rates and quicker integration into organizational activities.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Proactively managed client correspondence and recorded tracking and communications.
  • Established strong relationships with key stakeholders by attending industry events as a representative of the organization.

Founder and Reviewer

Learnology
03.2024 - Current
  • Identified areas for potential improvements within reviewed materials, providing actionable recommendations to researchers.
  • Ensured consistency across multiple review projects by maintaining strict adherence to established guidelines.
  • Reviewed papers for inconsistencies, linguistic errors, poor academic writing, and weaknesses.

Quality and Development Specialist

Arab Open University
10.2022 - 08.2024
  • Monitored and proposed measures to correct and improve the outputs to meet quality standards
  • Worked within a team to obtain institutional accreditation
  • Contributed to several initiatives that enhanced the general environment of the workplace
  • Prepared, distributed, and implemented quality assurance policies and procedures
  • Worked within a team to organize events and workshops related to quality and strategic planning

Education

Associate Diploma - Visual Design and Digital Marketing

Anas Academy For Visual Arts
Remote
01.2025

MA - English and American Literature

University of Kent
Kent, UK
11.2021

BA - English Language and Literature

Imam Muhammad Ibn Saud University
Riyadh, KSA
05.2020

Skills

  • Client acquisition
  • Social Media Marketing
  • Proposal Writing
  • Research and analysis
  • Business development and planning
  • Problem-Solving
  • Time Management
  • Excellent Communication

Timeline

Business Development Specialist

TWAZN
09.2024 - Current

Membership Officer

U.S.-Saudi Business Council
08.2024 - Current

Founder and Reviewer

Learnology
03.2024 - Current

Quality and Development Specialist

Arab Open University
10.2022 - 08.2024

Associate Diploma - Visual Design and Digital Marketing

Anas Academy For Visual Arts

MA - English and American Literature

University of Kent

BA - English Language and Literature

Imam Muhammad Ibn Saud University

Similar Profiles

CREATE PROFILE
Salma Alarfaj