SARAVANAN V MUTHU
DAMMAM,Saudi Arabia
Summary
B2B Sales and End-User Specialist with 8+ years of experience driving market penetration and revenue growth. Proven track record of bridging the gap between corporate stakeholders and end-users through targeted product demonstrations, consultative selling, and robust pipeline management. Adept at managing dealer networks, influencing key decision-makers, and consistently exceeding annual sales quotas by over 30%."
Overview
1
1
Certification
14
14
years of professional experience
Work History
B2B Sales & End user Specialist
MDT Arabia Trading Company
DAMMAM, Saudi Arabia
04.2025 - Current
- Generated sales interest and grew brand awareness to expand Saudi Arabia territory.
- Coordinated Industrial hand tools products sales using industry knowledge and B2B expertise.
- Used persuasive sales techniques, friendly approach and extensive knowledge of product range to successfully obtain average of £ 165000 in monthly sales
- Oversaw auctioning of various products to reach profit goal.
- Researched prospective buyers to identify needs of target audience.
- Formalised and honoured deals by signing contracts and providing deliverables.
- Retained extensive knowledge of customer base through regular market research and direct outreach.
- Conducted outbound calls to clients and leads to share company offerings and generate sales.
- Created business outreach plans to acquire new customers and increase sales.
- Maintained records of cold calls, presentations, closed deals and follow-up activities.
- Adapted to ever-changing market trends to maintain competitive position.
- Set monthly KPIs and tracked performance against objectives to monitor an optimise sales strategies.
- Set up business contracts, obtained signatures and processed paperwork.
- Delivered solutions to customers based on comprehensive research and needs analyses.
- Developed internal and external business contacts to facilitate work and enhance results.
- Established strong connections with business contacts and leveraged relationships to drive achievement of financial or operational goals.
- Monitored service delivery and intervened proactively to correct problems.
- Cultivated strong relationships with clients, leading to repeat business and sustained revenue growth.
- Set schedules and routines to help with smooth running of facility.
- Maintained accurate documentation to meet programme requirements and contractual obligations.
- Enhanced customer satisfaction through the development and implementation of feedback mechanisms and service improvements.
- Delivered responsive and thorough on-call servicing for domestic and commercial customers.
- Delivered presentations on gas safety to community groups, raising public awareness.
- Updated heating systems to energy-efficient models, reducing customer energy bills.
- Facilitated workshops and training sessions for staff on latest industry practices, improving team capabilities.
- Negotiated service contracts with property management companies, securing long-term business.
- Led multidisciplinary teams in complex offshore projects, ensuring seamless collaboration and timely completion.
Sr. Technical Sales Coordinator
ALJOAIB INTERNATIONAL CO (AIC)
Dammam
11.2022 - 03.2025
- Reporting to the Business Development and Procurement Manager.
- Preparing quotation, Costing and submitting final quote to below key clients through Portal.
- Follow up with the end user and buyers for the submitted quotation through online Portal and email.
- Vendor Registration activities with clients till getting the AVME code.
- RFQ generation and compiling project database.
- Maintaining, updating of RFQ / Quotation registration and monthly MIS reports.
- Comparing the PO’s verses quotation and acknowledging the PO’s.
- Costing, preparing quotation and submitting to EPC and other private parties on behalf of Business Development Manager.
- Making reports for the supplier advance payment to be paid and follow with the accounts.
- Follow with the local suppliers for the materials and the products.
- Follow international suppliers to expediate the delivery.
- Dealing with the Freight forwarder.
- Coordinating with sales and procurement for clarification and delivery related follow up to update the end user.
- Follow with customer to Post GRN after delivering the material.
- Submitting invoice through online immediate after posting GRN.
- Creating the invoice in the odoo and post to the sales team.
- Submitting the invoice to the local traders also and follow up for the payment.
- Respond to customers and supplier inquiries about order status, changes, or cancellations.
- Prepare purchase orders and send copies to suppliers and to requesting departments.
- To follow up with the warehouse to expedite delivery.
- Used multi-source data to determine sales and delivery terms for products and services.
Technical Sales Coordinator
A.A. Turki Group (ATCO) COMMERCIAL DIVISION
Dammam
04.2021 - 09.2022
- Reporting to the Sales Manager.
- Handling Key clients like Aramco, Sabic, SEC, SWCC, SASREF, SIPCHEM, etc.
- Preparing quotation, Costing and submitting final quote to below key clients through Portal.
- Follow up with the end user and buyers for the submitted quotation through online Portal and email.
- Prepare purchase orders and send copies to suppliers and to requesting departments.
- Respond to customers and supplier inquiries about order status, changes, or cancellations.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- To follow up with the warehouse to expedite delivery.
Purchasing Officer
PROTECTIVE MEASURES FOR INDUSTRY(PMI) – MASK PRODUCTION
Dammam
05.2019 - 03.2021
- Research potential vendors.
- Compare and evaluate offers from suppliers.
- Negotiate contract terms of agreement and pricing.
- Track orders and ensure timely delivery.
- Review quality of purchased products.
- Enter order details (e.g. vendors, quantities, prices) into internal databases.
- Maintain updated records of purchased products, delivery information and invoices.
- Prepare reports on purchases, including cost analyses.
- Monitor stock levels and place orders as needed.
- Coordinate with warehouse staff to ensure proper storage.
- Kept clear, up-to-date records of stock, components and materials.
Accounts and Administration Assistant
ALLIED MAINTENANCE CO / EMAAR JEDDAH GATE PROJECT
Jeddah
05.2017 - 03.2019
- Prepared monthly reports, including payment and account reconciliations and financial statements.
- Improved overall process for year-end inventory audits.
- Prepared client quotes and invoicing to create stable cash flow.
- Developed strategies to increase profits and cost savings.
- Finalized VAT returns with rigorous transaction checks.
- Secured new clients and supported B2B business development.
- Reduced annual business expenditure through careful expense monitoring.
- Reviewed bookkeeping and management accounts to achieve clear and correct reports.
Insurance Coordinator
CHOLAMANDALAM GENERAL INSURANCE CO
Chennai
05.2012 - 03.2015
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
- Filed and tracked insurance claims and communicated claims status to patients.
- Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.
- Prepared insurance claims for submission to clearing houses or insurance companies.
Education
Bachelor of Business Administration - Business management
ALAGAPPA UNIVERSITY
Karaikudi , IndiaDiploma - Hotel Management and Catering Technology
National Institute
Karaikudi , IndiaSkills
- Sales growth expertise
- Business development
- Account management
- Presentations and proposals
- Market research
- Customer relationship management
- Sales strategy development
- Contract negotiation
- Vendor management
- Quotation preparation
- Order processing
- Procurement coordination
- Technical product knowledge
- Client engagement
- Solution delivery
- Information analysis
- Digital marketing analytics
- Product development
- Customer Service
- Time-management
- Decision making
- Team Leadership
- Product knowledge
- Leadership in team settings
- Client Relationship Management
- Negotiation expertise
- Sales forecasting
Certification
- CSE - Certified in IELTS
- CSE - Certified in HDCA (Higher Diploma in Computer Application).
- CSE - Certified in Sales & Marketing Manager ( Pursuing)
- CSE - Certified in Oil & Gas Professional ( Pursuing)
Personal Information
- Iqama Status: Valid Transferable IQAMA
- Passport Number: P8912265
- Valid Saudi Driving license.
Marital status
Married
Additional information
Microsoft Tools, SAP, Retail Pro, Odoo
Timeline
B2B Sales & End user Specialist
MDT Arabia Trading Company
04.2025 - Current
Sr. Technical Sales Coordinator
ALJOAIB INTERNATIONAL CO (AIC)
11.2022 - 03.2025
Technical Sales Coordinator
A.A. Turki Group (ATCO) COMMERCIAL DIVISION
04.2021 - 09.2022
Purchasing Officer
PROTECTIVE MEASURES FOR INDUSTRY(PMI) – MASK PRODUCTION
05.2019 - 03.2021
Accounts and Administration Assistant
ALLIED MAINTENANCE CO / EMAAR JEDDAH GATE PROJECT
05.2017 - 03.2019
Insurance Coordinator
CHOLAMANDALAM GENERAL INSURANCE CO
05.2012 - 03.2015
Bachelor of Business Administration - Business management
ALAGAPPA UNIVERSITY
Diploma - Hotel Management and Catering Technology
National Institute