Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Selmanul Farisi H

Dammam,Eastern Province

Summary

Dynamic and results-driven professional with expertise in sales team leadership, mentoring, and coaching. Demonstrates strong leadership capabilities, resilience under pressure, and exceptional communication finesse. Proficient in sales support administration, documentation management, and time efficiency, with advanced skills in Microsoft tools including Excel, Word, PowerPoint, and Outlook. Committed to driving operational excellence while fostering team growth and achieving organisational goals.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work history

Sales Support Supervisor

ALOTHMAN AGRI PROD & PROC. Co (NADA)
Khobar, Eastern Province
01.2023 - Current
  • Supervise a team of sales staff to ensure seamless sales operations.
  • Provide exceptional support and resolve issues in a timely manner.
  • Develop and implement process improvements to increase team efficiency.
  • Provided administrative support to sales teams, including employees welfare (Eg. Employees vacation , Wages and Overtime Etc.)
  • Supervise a warehouse team for smooth daily operation and follow the hygiene and other required government documents.
  • Liaised between sales and marketing teams, facilitating seamless collaboration on joint projects.
  • Provided administrative support to the sales team, freeing them up to focus on selling activities.
  • Provided administrative support to sales teams by fielding customer queries, preparing cost estimations and documenting orders.

Sales Secretary

ALOTHMAN AGRI PROD & PROC. CO (NADA)
Riyadh, Saudi Arabia
11.2012 - 10.2022
  • Maintaining accurate records, filing reports, and preparing documents for sales team.
  • Liaised between departments for smoother operations.
  • Collaborated with sales team, resulting in effective strategies.
  • Managing office supplies, maintaining office organization, and performing general administrative tasks.
  • Achieved professional atmosphere by maintaining tidy work environment.
  • Maintained detailed sales reports for performance tracking.
  • Handled confidential documents, ensuring privacy and integrity.
  • Increased efficiency by streamlining administrative processes.
  • Managed payroll by tracking employee hours and entitlements.
  • Prioritized administrative tasks based on tight deadlines.



Junior Executive - Payroll Department

Woodbriar Group
Valparai, Coimbatore, India
01.2012 - 10.2012
  • Payroll processing and administration
  • Timekeeping and attendance management
  • Managed payroll data, including benefits, deductions and garnishments.
  • Conducted regular payroll audits and reconciliations to ensure compliance with company policies and regulatory requirements.


Customer service executive, BPO Sector

First Source Solutions LTD.
Coimbatore, India
06.2010 - 12.2011
  • Responded to customer inquiries via phone, email & Chat.
  • Resolved customer complaints and issues in a timely manner.
  • Provided product information and recommendation to customers.


Education

Bachelor of Business Management - Business

Bharathiar University Arts and Science College
Gudalur, Tamilnadu, India.
03.2007 - 05.2010

Skills

  • Strong leadership
  • Mentoring and coaching
  • Sales team leadership
  • Excel proficiency
  • Documentation management
  • Time efficiency
  • Communication finesse
  • Resilience under pressure
  • Sales Support administration
  • Microsoft Application tools (Excel, Word & PowerPoint)
  • Outlook Emails

Languages

English
Fluent
Malayalam
Native
Tamil
Fluent
Arabic
Intermediate

Timeline

Sales Support Supervisor

ALOTHMAN AGRI PROD & PROC. Co (NADA)
01.2023 - Current

Sales Secretary

ALOTHMAN AGRI PROD & PROC. CO (NADA)
11.2012 - 10.2022

Junior Executive - Payroll Department

Woodbriar Group
01.2012 - 10.2012

Customer service executive, BPO Sector

First Source Solutions LTD.
06.2010 - 12.2011

Bachelor of Business Management - Business

Bharathiar University Arts and Science College
03.2007 - 05.2010
Selmanul Farisi H