Shabaz Shaikh
Riyadh,Saudi arabia
Summary
Accomplished logistics and supply chain professional with extensive expertise in logistics operations, inventory management, and warehouse operations. Demonstrates proficiency in advanced Excel, SAP (HCM, MM), and PowerPoint to enhance operational efficiency. Skilled in managing inbound and outbound processes, daily stock updates, and ensuring quality through effective manpower handling and staff training. Proven track record of optimising store operations efficiency and planning store layouts to maximise productivity. Committed to leveraging product knowledge and performance specialization to drive success in supply chain management.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Dark store manager
Noon minutes
Riyadh, Saudi arabia
12.2024 - Current
- Managed staff rosters, ensuring adequate coverage during peak times.
- Implemented promotional displays to increase product visibility and sales.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Facilitated smooth checkouts by maintaining efficient till operations.
- Reduced stock discrepancies for improved accuracy in record-keeping.
- Streamlined order fulfilment processes, resulting in faster turnaround times for customers.
- Improved team productivity through implementing efficient picking techniques.
- Provided on-the-job training to new employees for seamless integration into the team.
- Identified recurring complaints, improving the overall service quality.
- Improved customer satisfaction by handling complaints promptly and professionally.
Store manager
Big basket
06.2021 - 12.2024
- Overall store operations (inbound outbound inventory)
- Handled 60 manpower - First mile & Last mile employees
- OTD - on time order to customer
- Complaints control
- Wastage & shrinkage
- Profit & loss
- Store operations growth
- Inventory management
- Responsible for Pre-opening procedure-opens store in the morning and closing the store as per closing procedure
- Maintain inwards outwards stock report
- Managing overall Store operations Inventory , wastage , shrinkage
- Handled First mile & Last mile
- Responsible for Managing the whole floor to ensure smooth functioning of work and ensure that people work as a team with good interpersonal relationship
- Responsible for Pre-opening procedure-opens store in the morning and closing the store as
Store manager
Blinkit(Zomato)
03.2020 - 05.2021
- Recruit, train, and supervise store employees
- Provide feedback, coaching and performance evaluations
- Improve the overall performance of a store
- Manage budgets and stock
- Oversee day-to-day tasks
- Quick service to the customer , order should be delivered in 15 mins
- Ensure safety procedures are followed
- Uphold state and federal rules regarding wages, work hours and equal employment opportunities
- Set up key performance indicators (KPIs) & SOP's
- And, perhaps most importantly, handle customer queries, concerns, and complaints
- Inbound outbond activities
- Inventory managment
- FIFO
- Maintain inwards outwards stock report
- Managing overall Store operations Inventory , wastage , shrinkage
- Handled First mile & Last mile
- Handled 80 manpower - First mile & Last mile employees
- Responsible for Managing the whole floor to ensure smooth functioning of work and ensure that people work as a team with good interpersonal relationship
- Responsible for Pre-opening procedure-opens store in the morning and closing the store as per closing procedure
- Responsible for upkeep of the shop floor, stock room, bins, fixtures, till points
- Responsible for the maintenance of floor, housekeeping, electrical fixture itting, trial room, staff rooms and toilets
- Responsible for detailed Floor inspection which determine fast moving and slow moving SKU
- Responsible to plan ways to prevent shrinkage and shoplifting, report stock discrepancies involved to the Manager -operation and follow all stock check schedules
Central OPS
Elastic run (Amazon)
01.2019 - 02.2020
- Responsible for the total outcome and smooth functioning of the department's Serves as the best representative of his subordinates
- Motivate and help subordinates to attain a high standard of customer delight
- Inventory Management, inbound and outbound
- B2B Management
- Inventory Warehouse
- Daily stock report
- Cash station management
- Daily Shipment reveiews
- Pending shipment on time clearance
- Ageing reports
- Cash audit
- Follow up with station team for smooth operations
Team leader
Reliance retail
01.2018 - 01.2019
- Worked Team leader at Reliance retail Warehouse SAP MM tools
- Production Support
- Warehouse structure in WM system, Basic stock management, Warehouse Movements
- Monitored import and export of goods, adhering to the compliance standards
- Planned and scheduled timely fleet inspections, equipment testing, and regular warehouse maintenance
- Resolved 30+ concerns weekly from freight forwarders, carriers, import and export agents, and direct customers
- Put away and Picking Strategies, Storage Unit Management
- Physical Inventory, Delivery processing in WM, Configuration of WM and IM movement types and linking IM movement's types with WM movement types via reference movement types, Stock Transfers, Posting Changes, Physical Inventory for Warehouse Management
Skills
- Logistics operations
- Inbound outbound
- Inventory
- Daily stock updates
- Warehouse operations
- Advanced excel
- Supply chain management
- Power point
- SLA's
- First mile
- Middle mile
- Last mile
- Inventory management
- Performance specialist
- Manpower handling
- Quality
- SAP (hcm, mm)
- Material management
- Staff training and development
- Product knowledge
- Cash handling
- Store layout planning
- Store operations efficiency
Certification
SAP HCM
SAP MM
Timeline
Dark store manager
Noon minutes
12.2024 - Current
Store manager
Big basket
06.2021 - 12.2024
Store manager
Blinkit(Zomato)
03.2020 - 05.2021
Central OPS
Elastic run (Amazon)
01.2019 - 02.2020
Team leader
Reliance retail
01.2018 - 01.2019
SAP HCM
SAP MM
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