Summary
Overview
Work history
Education
Skills
Certification
Timeline
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SHAIHAN ALDOSARI

SHAIHAN ALDOSARI

Riyadh

Summary

Senior Account Manager with over 7 years of experience in driving new business growth and client retention. Proven expertise in communication, negotiation, and persuasion to achieve strategic objectives. Skilled in analyzing competitor and industry trends to proactively address client needs.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Senior key account manager Gov & Private

Mobily
Riyadh
07.2023 - Current
  • Negotiated and closed major client deals, generating over 100M in revenue of 2024.
  • Strengthened client connections, resulting in long-term business partnerships.
  • Managed high-potential accounts to maximize growth opportunities.
  • Drove customer success by customizing solutions to align with specific business objectives.
  • Identified new business opportunities, enhancing lead generation and profit growth.
  • Resolved client complaints promptly, utilizing feedback to refine account management services.
  • Communicated new products and services to stimulate customer interest and increase sales.

Key Account Manager, Government Sector

STC
Riyadh
09.2018 - 07.2023
  • Consistently exceeded individual sales targets by at least 20% each quarter.
  • Increased revenue by implementing effective sales strategies and sales cycle processes from prospecting leads through closings.
  • Managed Mega account and increased revenue more than 3X
  • Enhanced business development through proactive networking and relationship-building strengths.
  • Developing a strong relationship with key accounts and stakeholders, identify new businesses and searching for opportunities with existing client.
  • Interact with client to sell STC's products in line with company marketing, strategies and tactics to deliver on sales/profit targets.

Customer Service Assistant

Flynas
Riyadh
05.2018 - 08.2018
  • Monitored customer calls and communications to ensure exceptional quality standards.
  • Demonstrated new products to customers, explaining benefits and special features to create interest and enhance sales.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.

Education

Bachelor of Science - Mechanical Engineering and Technology

Virginia State University
Virginia State
03.2018

Skills

  • Building client relationships
  • Customer Focus
  • Manage Multiple Projects
  • Communication & Negotiation tactics

Certification

  • PMP
  • 6 Sigma Green Belt
  • Data Entry & Word, PowerPoint Processing

Timeline

Senior key account manager Gov & Private

Mobily
07.2023 - Current

Key Account Manager, Government Sector

STC
09.2018 - 07.2023

Customer Service Assistant

Flynas
05.2018 - 08.2018

Bachelor of Science - Mechanical Engineering and Technology

Virginia State University

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SHAIHAN ALDOSARI