Shatha Omar

Operational departments (supplier relations ‑ contract for the employees ‑ financial ‑ marketing‑ Marketplace).

work on: Qiwa,Mudad, Balady and Muqeem.

Continuously monitor the branch's needs. Create new employee contracts, renew foreign workers' residency permits, manage the branch's financial affairs, including salaries, employee bonuses, purchases, sales, daily closings, and branch pricing. Resolve customer and employee complaints.

Team Management, Preparing Monthly Work Schedules, managing the Reports and Targets, Worker Housing Requests, Monitoring Employee Attendance and Monthly Requirements.

Led team meetings to foster communication and collaboration.

Provided excellent customer service, securing client loyalty.

Reviewed and analysed sales data to identify growth opportunities.

Resolved customer complaints swiftly, maintaining company's

reputation.

Train the new worker and improving overall team morale.

• Assisted with administrative tasks, improving overall functionality of the office.
• Managed phone calls, resulting in effective communication flow within the company.
• Maintained an organised reception area for a professional business environment.
• Completed data entry tasks whilst adhering to strict deadlines.
• Handled appointment scheduling to ensure smooth daily operations.