Summary
Overview
Work History
Education
Skills
Key Result Areas
Salestraining
Personal Information
Timeline
Generic
Shivakumar S

Shivakumar S

Dammam

Summary

Seek an appropriate and managerial position in an esteemed organization to perform dedicated, creative, and committed, productive & efficient exposure of talents, skills, and abilities to the benefit of the employer while at the same time working towards career development & personal growth.

Overview

23
23
years of professional experience

Work History

Branch Manager

Global Corp Logistics
02.2021 - Current
  • Develop the Liner / NVOCC Products in Eastern / Central Province
  • Increase the profitability of Branch Revenue
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Trouble shooting for SEDI
  • Port and Vessel operation monitoring
  • Strengthened relationships with key clients, securing long-term partnerships, and driving revenue growth.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Managed branch financials, including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Monitored market trends to identify new business opportunities

Asst. Manager - Liner

TRANSWORLD SAUDI ARABIA
04.2015 - 09.2020
  • Handling Tender accounts – Petrochemical Company (Jubail & Riyadh) for outbound shipments
  • (i.e., Basel, Mitsubishi, Saudi Polymers, Chemanol, TASNEE, SIPCHEM & SABIC) etc
  • Develop and maintain key accounts and add new clients/customers to the organization
  • Achieving a monthly target of 650 teus (Dry containers)
  • Successfully developed strategic and operation sales plan which resulted in 7% increase in YoY export volumes
  • Performs regular (daily) visits to qualified prospects and customers to drive the business and increase the company's revenue, increase market share and increase profitability
  • It builds relationships at all levels and represents the company in a professional manner
  • Reporting to HoU weekly
  • Liaising with the HOU for approval of the credit (Tender and commercial client)
  • Understanding customer requirements and addressing customer concerns such as changing ship schedules, transshipment port and destination issues, if any..
  • To do the reversal of import marketing
  • Daily Update Customer Relationship Management (CRM) software and prepares/submits all required reports in a timely and accurate manner
  • Performs all other tasks as assigned and requested by management

Executive Marketing -Liner

ALBATROSS SHIPPING LTD
09.2009 - 12.2010
  • Strategy and implementation of a marketing plan, reviewing our Services
  • Daily coordination with Clients (CHA/Freight Forwarders/Shippers) to know the needs of Export/Import Tariff & Volumes, etc
  • Plan and achieve the objectives set by HoU
  • Develop and maintain key accounts and add new clients to the organization

Executive Marketing

MAXICON CONTAINER LINE PTE Ltd
03.2009 - 08.2009
  • Approaching Clients (CHA/Freight Forwarders/Shippers) to know the needs of prevailing export/import goods for different ports, Volumes
  • Reverse marketing of imports
  • Develop a strategic marketing business plan in consultation with senior and internal departments

Sales Executive

SALEH & ABDULAZIZ ABAHSAIN Co. Ltd
12.2003 - 02.2008
  • Marketing for earth moving and material handling equipment such as JCB, Tadano, Dressta, Hyundai, Mitsubishi and Dulevo
  • Achieving a Yearly target SAR.1 million in Equipments sales
  • Maintain good relations with prospectuses and existing clients
  • Compare our product with our competitors on a regular basis
  • Facilitating product development initiatives involving the mapping of business requirements and in-depth assessment of customer feedback to make changes to product attributes
  • Analyzing the latest marketing trends and tracking the activities of competitors and providing valuable input to fine tuning sales and marketing strategies

Accountant cum E-Marketing

Aakar Dyes and Chemicals
12.2001 - 12.2002
  • Maintain Purchase book, sales book and Inventory Registry
  • Journal Entries with ledger posting
  • Accounts Payable and Receivable
  • E-marketing, Local Purchasing and updating the customer databases

Education

Diploma in Business Administration -

NILEM
10.2005

Bachelor of Commerce -

Mumbai University
01.2002

Skills

  • Strategic and Business planning
  • Customer Service & Retentions
  • Terminal Operation
  • Export & Import operations
  • Contract Negotiations
  • Supply Chain Management
  • Team leadership
  • Budgeting and finance

Key Result Areas

* Providing immediate service support to clients to resolve their issues and complaints in accordance with the preset guidelines and rules.,              * Facilitating product development initiatives involving the mapping of business requirements and in-depth assessment of customer feedback.,      * Maintaining relationships with key decision makers in target organizations to generate revenue.,                                                                                     * Analyzing the latest marketing trends and tracking the activities of competitors and providing valuable input for fine tuning sales and marketing strategies.,                                                                                                                                                                                                                                           * Mapping the client's requirements for effective solutions in line with the guidelines.,                                                                                                         * Minimizing bottlenecks for high quality of service to increase the Customer Satisfaction Index.,                                                                                                  

Salestraining

  • JCB – Sales Training on Heavy Equipment and Generators, JCB
  • TADANO – Sales Training on Truck Mounted Crane, TADANO
  • Technical training for ISO TANK, KTS Jubail
  • Sales & Technical training for Reefer Container, Dammam

Personal Information

  • Passport Number: Z1982040
  • Passport Expiry Date: 12/07/24
  • Date of Birth: 12/29/80
  • Nationality: Indian
  • Marital Status: Married

Timeline

Branch Manager

Global Corp Logistics
02.2021 - Current

Asst. Manager - Liner

TRANSWORLD SAUDI ARABIA
04.2015 - 09.2020

Executive Marketing -Liner

ALBATROSS SHIPPING LTD
09.2009 - 12.2010

Executive Marketing

MAXICON CONTAINER LINE PTE Ltd
03.2009 - 08.2009

Sales Executive

SALEH & ABDULAZIZ ABAHSAIN Co. Ltd
12.2003 - 02.2008

Accountant cum E-Marketing

Aakar Dyes and Chemicals
12.2001 - 12.2002

Bachelor of Commerce -

Mumbai University

Diploma in Business Administration -

NILEM
Shivakumar S