Shymaa Mamdouh Hafez
Riyadh,Saudi Arabia
Summary
Sales and advisory professional with expertise in Saudi and European real estate markets. Provides daily client engagement, strategic property matching, and residency consultancy. Translates client requirements into cross-border property and residency acquisitions with consistent outcomes.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Real estate And Immigration Sales consultant
REACH WORLD
Riyadh, Saudi Arabia
08.2026 - Current
- Real Estate & Residency Consultancy: Managed end-to-end sales and immigration consultancy for European real estate programs in Greece and Cyprus, helping clients secure residency through investment.
- Client Needs Analysis & Advisory: Conducted consultations with prospective clients to assess financial goals and lifestyle requirements, guiding them to suitable properties and migration pathways.
- Pipeline & Deal Management: Oversaw client journey from initial outreach and property matching through continuous follow-ups to successful deal closure.
- CRM Utilization: Utilised CRM systems to track customer interactions, manage sales pipelines, and ensure timely communication and data accuracy.
Real Estate Consultant
Bayut KSA
Riyadh, Saudi Arabia
08.2025 - 08.2026
- Provided property consultation and market insights to high-net-worth clients in Saudi real estate market.
- Managed and engaged with over 35 real estate leads daily, providing tailored property solutions and maintaining high follow-up rate.
- Utilized CRM Prop force tools for managing leads and building client relationships.
- Assisted clients in navigating contract transparency and compliance with Saudi law and regulations.
- Developed marketing strategies to highlight property features and attract potential buyers.
- Facilitated transactions through preparation of legal documents required for closing deals.
- Handled administrative tasks such as answering calls and emails to improve customer service delivery.
- Conducted property viewings for potential buyers to support sales.
- Performed mortgage analyses of real estate deals to ensure profitability.
Sales consultant
El Megharbel Developments
cairo, egypt
04.2024 - 06.2025
- Assisted clients in evaluating mortgage options to secure optimal financing terms.
- Presented purchase offers to sellers to facilitate negotiation and acceptance.
- Provided property advice to enhance customer satisfaction.
- Managed administrative tasks including responding to calls and emails to enhance customer service delivery.
- Utilised CRM software to support efficient customer relationship management.
- Contributed to increased lead generation through effective CRM strategies.
- Completed assigned tasks accurately and efficiently to meet targets.
- Followed up on leads to convert them into successful sales deals.
HR Generalist
Rawafei Al-Ahlam for Travel & Tourism Saudi compan
cairo, Egypt & KSA
01.2023 - 02.2024
- Supported cross-border HR operations and assisted in managing recruitment processes for Egyptian and Saudi branches.
- Implemented HR policies in collaboration with department heads to streamline operations.
- Facilitated induction programmes to enhance onboarding experience.
- Coordinated with payroll for accurate salary processing.
- Monitored staff turnover trends and contributed to developing retention strategies.
- Participated in recruitment drives to help secure quality candidates.
- Conducted exit interviews to gather feedback for improving retention.
- Utilised Saudi government portals for contract documentation and employee transfers.
- Automated communication and scheduling tasks using Microsoft Outlook and maintained employee databases.
- Advised line managers on performance management to uphold productivity levels.
- Contributed to developing an inclusive onboarding programme for new hires.
Senior HR Manager & Team Lead
Dream Catcher for Network
, Egypt
01.2020 - 12.2022
- Supervised team of HR specialists, enhancing support for complex employee relations.
- Facilitated end-to-end hiring processes, payroll management, final settlements, and performance tracking.
- Assisted in managing payroll tracking, HR budgets, and executing final settlements using Microsoft Excel.
- Coordinated with departments to align HR strategy with business objectives, fostering collaboration.
- Contributed to organisational structure development through the implementation of effective HR policies.
- Aided in the full recruitment lifecycle, including job adverts, applicant vetting, and new employee onboarding.
- Updated managers and employees on various aspects of employment relations related to performance, attendance, and discipline.
- Administered planning, coordination, and evaluation of HR functions, ensuring reliable service delivery.
- Led a 15-person HR team, exemplifying leadership to sustain department productivity.
HR Manager (Outsourcing Specialist)
ELITE Qatar for Projects
, Qatar
01.2017 - 11.2019
- Established and structured HR departments from scratch for 10 client companies using outsourcing model.
- Managed overseas employment lifecycle, handling global hiring processes, formulating tailored job offers, drafting comprehensive international employment contracts, and monitoring candidates pre-arrival.
- Collaborated closely with PROs (Public Relations Officers) and GROs (Government Relations Officers) to streamline visa processing, work permits, medical checks, and residency IDs (QID).
- Headed the HR operations ensuring strict compliance with Qatari Labor Law for the company and its partners.
- Digitised HR processes by implementing Jisr, Bayzat, and Bitrix24 for automated attendance, contract management, and payroll administration.
Administrative assistant
Al-Nour (Trading & Distribution Company)
Tanta, egypt
01.2014 - 06.2016
- Managed timely responses to emails, letters, and phone calls, ensuring effective communication.
- Helped maintain smooth workflow through effective use of Microsoft Office Suite.
- Utilised Microsoft Office Suite to streamline workflow and enhance task execution.
- Oversaw daily administrative tasks to support overall office efficiency.
- Supported external communication efforts to ensure clarity and professionalism.
- Delivered excellent customer service to enhance client satisfaction.
- Prioritised tasks for completion of projects on schedule.
- Produced monthly reports using Excel to aid in business analysis.
- Organised documentation and creative materials for publication preparation.
Education
Bachelor's Degree - Faculty of Arts
Tanta University
Tanta, EgyptSkills
Real estate advisory
Saudi market expertise
- European real estate knowledge
- Residency programmes advisory
- High-net-worth client advisory
Sales cycle management
- Solution selling
- Deal negotiation
- Lead management
- Client engagement
Needs analysis
- Post-sales retention
- Cross-border real estate advisory
- Saudi real estate consulting
- CRM proficiency
- CRM and relationship management
- Consultative selling management
- Cross-cultural communication
- PROFESSIONAL EXPERIENCE (Bullet Points)
LANGUAGES
Arabic: Native speaker.
English: Professional proficiency.
Work history
2 years and 6 months,2 years and 11 months,3 years,1 year and 2 months,1 year and 3 months,11 months
Timeline
Real estate And Immigration Sales consultant
REACH WORLD
08.2026 - Current
Real Estate Consultant
Bayut KSA
08.2025 - 08.2026
Sales consultant
El Megharbel Developments
04.2024 - 06.2025
HR Generalist
Rawafei Al-Ahlam for Travel & Tourism Saudi compan
01.2023 - 02.2024
Senior HR Manager & Team Lead
Dream Catcher for Network
01.2020 - 12.2022
HR Manager (Outsourcing Specialist)
ELITE Qatar for Projects
01.2017 - 11.2019
Administrative assistant
Al-Nour (Trading & Distribution Company)
01.2014 - 06.2016
Bachelor's Degree - Faculty of Arts
Tanta University