Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Turki Al Salem

Al Ahsa,Saudi Araibia

Summary

Tenacious Key Account Manager skilled in driving and generating business to achieve growth targets. Manages sales pipelines to deliver commercial performance. Communicates and negotiates confidently to build productive, profitable client relationships. Driven Key Account Manager with experience in first-class sales service, offering excellent budget-control and negotiation skills for profitable stakeholder relations. Proactive and professional for responsive team support in pressured, target-driven environments. Aspiring Key Account Manager offers motivation and resilience to role in fast-paced sales environment. Builds rapport through good communication to influence customer decisions. Productive under pressure to achieve tasks within deadlines. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

20
20
years of professional experience

Work History

Key account manager

STC
Al Ahsa, Saudi Araibia
04.2022 - 08.2023
  • Drove business growth within specified sales territories through strategic and tactical solution implementation.
  • Communicated new products and services to drive customer interest and boost sales.
  • Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
  • Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
  • Reported on account progress, targets and forecasts and sought solutions to performance issues.
  • Led client negotiations and supply contracts to achieve cost-effective outcomes.
  • Employed exceptional rapport-building skills to nurture key relationships.
  • Identified new business opportunities and increased lead generation to grow profits.
  • Built and developed constructive relationships with clients to increase account spending and loyalty.
  • Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
  • Devised target customer strategies to meet business growth and profit objectives.
  • Coordinated client and stakeholder communications to achieve mutually beneficial outcomes.
  • Resolved client complaints quickly and used feedback to improve account management services.
  • Analysed consumer data to predict future purchasing trends for informed decision-making.
  • Researched and applied proven marketing techniques to drive sales.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Evaluated products to select mix meeting current customer demand.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.
  • Created seasonal sales plans with varying stock and promotional strategies.


Executive account manager

STC
Al Ahsa, Saudi Arabia
01.2021 - 04.2022

Senior key account manager

STC
Al Ahsa, Saudi Arabia
03.2018 - 01.2021

Sales manager

STC
Al Ahsa, Saudi Arabia
03.2016 - 03.2018

Sales specialist

STC
Al Ahsa, Saudi Arabia
02.2014 - 03.2016

Sales team leader

STC
Al Ahsa, Saudi Arabia
10.2013 - 02.2014

Account Manager / Sales Analyst

STC
Al Ahsa, Saudi Arabia
06.2011 - 10.2013

Second team leader

STC
Al Ahsa, Saudi Arabia
05.2008 - 01.2011

Maintenance engineer

STC
Al Ahsa, Saudi Arabia
03.2004 - 05.2008

Senior operation and maintenance technician

STC
Al Ahsa, Saudi Arabia
04.2003 - 03.2004

Education

Engineer's degree - Electrical Engineering

King Fahad University
Dhahran, Eastern Province

Skills

  • Customer retention strategies
  • Client relationship management
  • Account management
  • B2B account management
  • Upselling and cross-selling techniques
  • Relationship management

Languages

English
Upper intermediate
B2

Timeline

Key account manager

STC
04.2022 - 08.2023

Executive account manager

STC
01.2021 - 04.2022

Senior key account manager

STC
03.2018 - 01.2021

Sales manager

STC
03.2016 - 03.2018

Sales specialist

STC
02.2014 - 03.2016

Sales team leader

STC
10.2013 - 02.2014

Account Manager / Sales Analyst

STC
06.2011 - 10.2013

Second team leader

STC
05.2008 - 01.2011

Maintenance engineer

STC
03.2004 - 05.2008

Senior operation and maintenance technician

STC
04.2003 - 03.2004

Engineer's degree - Electrical Engineering

King Fahad University
Turki Al Salem