UMER BASHIR
JAMMU AND KASHMIR,INDIA
Summary
Accomplished professional with extensive expertise in workplace mediation, customer service excellence, and leadership competence. Demonstrates proficiency in business development, financial reporting, and strategic planning, driving cost-reduction strategies and enhancing operational efficiency. Adept at crisis handling and conflict resolution, ensuring ethical standards are upheld while fostering team motivation and staff development. Skilled in supply chain management and inventory control, with a focus on quality control and equipment maintenance. Committed to continuous improvement through effective employee training and task prioritisation. Career goals include leveraging business analytics to optimise production target setting and advance marketing strategy initiatives.
Seasoned professional with focus on leadership and team management. Possessing unique skill set that includes staff development, workflow optimisation and strategic planning. Committed to fostering productive work environments and driving business growth.
Confident and driven, possessing solid foundation in team management and conflict resolution. Demonstrated ability to lead and communicate clearly, fostering collaborative work environment. Committed to driving team success and operational excellence in [Desired Position] role.
Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.
Overview
3
3
Languages
4
4
years of post-secondary education
3
3
years of professional experience
Work history
Supervisor
BLNACA
Riyadh, Riyadh Region
2025.01 - Current
- Implemented company policies effectively, maintained high standards of service delivery.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Organised team resources, resulted in improved project timelines.
- Led team meetings, ensured clear communication amongst all members.
- Identified potential risks and mitigated them through proactive measures.
- Monitored employee attendance records for maintaining discipline within the team.
- Conducted performance appraisals with employees for career development discussions.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Improved workplace safety to reduce accidents and near-misses.
- Logged daily activities and notable incidents during production shifts.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Estimated costs, generated reports, and maintained detailed records.
- Monitored supply levels to maintain proactive approach to handling shortages and maintaining manufacturing schedules.
- Coordinated activities for team of various manufacturing workers.
- Arranged manufacturing schedules to minimise downtime.
- Analysed and improved manufacturing processes to cut costs.
Assistant manager of operations
HAMBURGINI
Makkah, Mecca Region
2023.08 - 2024.12
- Conducted regular staff training sessions to enhance skill sets.
- Ensured compliance with health and safety regulations, reducing potential hazards.
- Handled procurement tasks, maintaining supplier relationships effectively.
- Coordinated staff schedules for efficient manpower utilisation.
- Boosted team morale with regular feedback and encouragement.
- Oversaw inventory management, optimising stock levels.
- Facilitated inter-departmental communication for seamless operations.
- Streamlined workflow for smoother daily operations.
- Handled customer complaints effectively, restoring trust in our brand.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Handled stock control duties diligently preventing overstocking or shortages.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Created a positive work environment, resulting in higher employee morale.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Controlled resources by department or project and tracked use in [Software].
- Created classification systems to manage archives.
Education
Executive MBA - THE CURRICULM SKIPS FOUNDATION BUSINESS INTRODUCTORY COURSES TO FOCUS STRICTLY ON MACRO-LEVEL ETC.
UNIVERSITY OF KASHMIR
JAMMU AND KASHMIR {INDIA} 2019.03 - 2021.03
OTT - THE CURRICULIM FOCUSES ON INFECTION CONTROL SURGICAL TOOLS,AND PATIENT SAFETY ACROSS THSES AREAS.
HONDA COLLAGE OF EDUCATION
INDIA 2021.04 - 2023.03
Skills
- Workplace mediation
- Constructive criticism
- Customer services excellence
- Leadership competence
- Delegating effectively
- Ethical standards
- Business development
- Financial reporting
- Order processing
- Crisis handling
- Employee training
- Cost-reduction strategies
- Marketing strategy
- Staff development
- Staff scheduling
- Stock replenishment
- Team motivation
- Health and Safety regulations
- Task prioritisation
- Problem analysis
- Business Analytics
- Supply chain management
- Time efficiency
- Initiative taking
- Production target setting
- Customer Service
- Communication skills
- Team Leadership
- Interpersonal communication
- Equipment Maintenance
- Public speaking
- Strategic planning
- Leadership
- Quality Control
- Resourcefulness
- Conflict Resolution
- Inventory control
Languages
English
Advanced
Arabic
Intermediate
German
Elementary
Timeline
Supervisor
BLNACA
2025.01 - Current
Assistant manager of operations
HAMBURGINI
2023.08 - 2024.12
OTT - THE CURRICULIM FOCUSES ON INFECTION CONTROL SURGICAL TOOLS,AND PATIENT SAFETY ACROSS THSES AREAS.
HONDA COLLAGE OF EDUCATION
2021.04 - 2023.03
Executive MBA - THE CURRICULM SKIPS FOUNDATION BUSINESS INTRODUCTORY COURSES TO FOCUS STRICTLY ON MACRO-LEVEL ETC.
UNIVERSITY OF KASHMIR
2019.03 - 2021.03