WALEED MOHAMED SALAMA HASSAN

Established excellent business relationships and sales revenue with:

• (GAMI)
• Military Industries and (SAMI) Saudi Arabian Military Industries
• Royal Saudi Naval Forces
• Land Forces & Air Defense Forces (Jeddah)
• Governmental work with (SEC) Saudi Electricity Company & (SWCC)
• Water Conversion Corporation
• Al Fanar (production of spare parts and sheet metal works).
• Al Khoryef (spare parts).
• NCMS (spare parts and components projects).
• Wahaj (Armored plates subcontracting work for gov vehicles)

• Jawdah Industrial Company Moulds and Spares, Worked as Director of Medical Department in " For You" Medical Company
• Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement.
• Analyzed sales reports to identify trends and update strategies.
• Developed and implemented sales and marketing strategies, ensuring long-term sustainability through indicators including Total Available Market (TAM), Serviceable Addressable Market (SAM) and Share of Market (SOM).
• Conducted regular market assessments to stay current on trends and maintain readiness for changes.
• Allocated teams, materials and calendar space for individual projects.
• Oversaw planning and execution of targeted sales and marketing strategies.
• Used multi-source data to determine sales and delivery terms for products and services.
• Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
• Organised special sales at specific times to drive customer engagement and move high volumes of products.
• Developed marketing plans to support department strategies.
• Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
• Developed, implemented and monitored digital marketing campaigns including research, advertising and public relations efforts to ensure adequate growth and expected results.
• Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
• Customized promotional strategies to meet needs of different clients, products and services.
• Optimised sales methods to best engage, acquire and retain customers.
• Generated Key Performance Indicator reporting to drive better performance.
• Successfully delivered on tasks within tight deadlines.
• Developed appropriate resources to meet needs of diverse audiences.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Managed on-site evaluations, internal audits and customer surveys.
• Kept appropriate stock levels to match expected demand.
• Increased customer satisfaction by resolving issues.
• Received and processed stock using inventory management system.

• Developed plans and strategies to promote continuous improvement.
• Customized promotional strategies to meet needs of different clients, products and services.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Forecasted sales trends to plan team resourcing.
• Offered friendly, efficient customer service and handled challenging situations with ease.

• Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
• Achieved exceptional client satisfaction feedback and ratings.
• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.

• Coached team members to reach and exceed weekly and monthly sales goals.
• Retained existing customers and substantially grew customer base, product line and sales volume.
• Generated company growth through market expansion and sales.

Lead and coordinate between company and clients

• Accepted card, cash and cheque payments in POS register system.
• Prepared invoices for customers with large orders or special sales types.
• Built lasting relationships with clients through customer service interactions.
• Demonstrated product usage and features to customers.
• Reached out to prospective customers and warm leads to establish friendly, professional relationships.
• Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
• Set up appointments with potential and current customers to discuss new products and services.
• Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
• Resolved customer concerns promptly to maintain satisfaction.
• Helped resolve client problems quickly with superior customer service.
• Collected and processed payments.
• Carried out day-to-day duties accurately and efficiently.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Successfully delivered on tasks within tight deadlines.
• Received and processed stock using inventory management system.

• Set up office spaces, equipment and support services for client and team meetings.
• Assisted visitors with completing and submitting paperwork.
• Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
• Helped resolve client problems quickly with superior customer service.