Yousuf Raza
Jeddah,Saudi Arabia
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Regional and Key Accounts Manager- Western Region
Chevron AlBakri Lubricants - Caltex KSA
Jeddah
09.2019 - Current
- Identified new business opportunities and increased lead generation to grow profits.
- Resolved client complaints quickly and used feedback to improve account management services.
- Communicated new products and services to drive customer interest and boost sales.
- Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
- Reported on account progress, targets and forecasts and sought solutions to performance issues.
- Oversaw business staffing and training, building successful, customer-focused team.
- Analyzed market and competitor activity to capitalize on trends and innovate client services.
- Devised target customer strategies to meet business growth and profit objectives.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
- Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
- Defined KPI targets to maintain solid standards of work in sales team.
Technical and Key accounts Manager
Chevron AlBakri Lubricants - Caltex KSA
Riyadh
03.2017 - 08.2019
- Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
- Resolved client complaints quickly and used feedback to improve account management services.
- Created seasonal sales plans with varying stock and promotional strategies.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
- Appraised and monitored technical staff performance to identify development opportunities and promote growth.
- Trained and developed reliability-based lubrication solutions for Key customers.
- Worked on generating lube survey for the customer to optimize lubricant cost.
Technical and Business Development Manager
Chevron AlBakri Lubricants - Caltex KSA
Dammam
10.2015 - 09.2017
Regional Manager
Chevron AlBakri Lubricants - Caltex KSA
04.2007 - 09.2015
- Aligned the region with chevron policies, having non tolerant behaviour in complaince and safety
- Worked in two regions on saudi arabia, Central and Eastern adding on stable customer base , planning out the areas of growth and working out with supply, finance and management to achieve plans
Sales Engineer
AL Hamrani FUCHS Petroleum
02.2000 - 04.2002
- Involved in direct customer sales and worked to achieve excellence in sales
Education
M.S, Mechanical Engineering - Masters
University of Hartford
Hartford, USA 09.2002 - 02.2006
BS, Mechanical Engineering - B. E- Mechanical Engineering
Ghulam Ishaq Khan Institute of engineering Sciences
Pakistan 02.1995 - 02.1999
Skills
- Project Management
- Negotiation
- Product Development
- Upselling and cross-selling techniques
- Brand positioning
- Visionary leadership
- Technical process improvement
- Technical innovation expertise
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Languages
Arabic
Intermediate
English
Fluent
Urdu
Native
Certified Lubrication Specialist
Successfully cleared the exam for CLS from STLE.
References
References available upon request.
Timeline
Regional and Key Accounts Manager- Western Region
Chevron AlBakri Lubricants - Caltex KSA
09.2019 - Current
Technical and Key accounts Manager
Chevron AlBakri Lubricants - Caltex KSA
03.2017 - 08.2019
Technical and Business Development Manager
Chevron AlBakri Lubricants - Caltex KSA
10.2015 - 09.2017
Regional Manager
Chevron AlBakri Lubricants - Caltex KSA
04.2007 - 09.2015
M.S, Mechanical Engineering - Masters
University of Hartford
09.2002 - 02.2006
Sales Engineer
AL Hamrani FUCHS Petroleum
02.2000 - 04.2002
BS, Mechanical Engineering - B. E- Mechanical Engineering
Ghulam Ishaq Khan Institute of engineering Sciences
02.1995 - 02.1999
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