Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Zahid Hasan Rocky

Zahid Hasan Rocky

Dammam, Saudi Arabia,Dammam,

Summary

Dedicated hospitality professional with progressive experience from Waiter to Restaurant Supervisor in an international hotel environment. Skilled in delivering excellent guest service, leading teams, and ensuring smooth restaurant operations. Strong ability to work under pressure while maintaining high service standards.

Overview

2
2
years of professional experience

Work History

Restaurant Supervisor

SAS Residence & Hotel Dhahran – Formerly Radisson
07.2025 - Current
  • Supervised daily restaurant operations to ensure efficient service flow
  • Led, trained, and motivated waitstaff to uphold high service standards
  • Handle guest complaints professionally and resolve issues quickly
  • Managed staff schedules and shift planning to optimise workforce efficiency
  • Ensure hygiene, cleanliness, and service quality
  • Collaborated with kitchen staff to ensure timely service delivery

Waiter

Radisson Blu Hotel, Dhahran
06.2024 - 12.2025
  • Provided high-quality service in an international hotel environment
  • Guided guests with tailored menu recommendations to enhance dining experience
  • Coordinated service for multiple tables during peak hours to maintain efficiency
  • Ensured cleanliness in dining area
  • Facilitated positive guest experience through attentive service and engagement

Waiter

SAS Residence & Hotel Dhahran – Formerly Radisson
01.2025 - 06.2025
  • Provided attentive food and beverage service to enhance guest experience
  • Ensured guest satisfaction and supported team during busy hours
  • Processed accurate orders through POS system to ensure timely service
  • Ensured clean and well-organised tables to create welcoming dining environment

Education

Higher National Diploma - Civil

Diploma in Civil Engineering
Dhaka, Bangladesh
01-2021

Certificate of Higher Education - Scince

Bijoy Nagar High School
Dhaka, Bangladesh
01-2016

Skills

  • Customer service
  • Complaint Handling
  • Food Safety & Hygiene
  • Menu knowledge
  • Customer service
  • Complaint Handling
  • Staff training
  • Shift scheduling
  • Team leadership
  • Supervisory skills
  • Time Management & Multitasking
  • Time management
  • Guest relations
  • Food service background
  • Supervisory skills
  • Food service background

Languages

English
Beginner
A1
Urdu
Beginner
A1
Arabic
Intermediate
B1
Hindi
Beginner
A1

Interests

  • Team sports (Football / Cricket)
  • Reading hospitality and self-development books
  • Meeting and interacting with new people
  • Learning new languages and cultures
  • Fitness and gym training
  • Cooking and exploring cuisines

Timeline

Restaurant Supervisor

SAS Residence & Hotel Dhahran – Formerly Radisson
07.2025 - Current

Waiter

SAS Residence & Hotel Dhahran – Formerly Radisson
01.2025 - 06.2025

Waiter

Radisson Blu Hotel, Dhahran
06.2024 - 12.2025

Higher National Diploma - Civil

Diploma in Civil Engineering

Certificate of Higher Education - Scince

Bijoy Nagar High School
Zahid Hasan Rocky