Abdulaziz Arjah

Collaborated with cross-functional teams to manage all aspects of eCommerce operations, including business planning, content strategy, promotional campaigns, online marketing, website design, customer service, web analytics, and web technologies.

• Developed e-commerce strategy that increased online sales.
• Implemented SEO strategies to improve website visibility.
• Optimized product listings for better customer engagement.
• Monitored web analytics to inform strategic decisions.
• Spearheaded a site optimization project, boosting conversion rates by 15% in six months.
• Launched new product categories, contributing to a 5% increase in online sales in the first quarter.
• Reduced cart abandonment rate by 12% through checkout improvements and targeted follow-ups.
• Managed teams across IT, marketing, and logistics to ensure timely project delivery and seamless customer experience.
• Drove customer acquisition and retention efforts, leading to 25% growth in repeat customers through loyalty programs and personalized marketing.

Data Analyst | Kara Linen | Al-Riyadh Governorate | December 2013 – Current

• Introduced Qlikview, serving as developer and administrator, resulting in a 20% increase in reporting efficiency across departments.
• Created and maintained in-house dashboards for sales and supply chain, leading to a 15% improvement in supply chain visibility and inventory management.
• Managed stores and POS systems, ensuring seamless data flow, which reduced operational errors by 10% .
• Improved data quality by implementing structured validation checks, increasing data accuracy by 25% .
• Collected and analyzed complex datasets to enhance business strategy.
• Streamlined data processing with automation techniques.
• Identified key trends that informed decision-making, helping reduce supply chain lead times by 30% .
• Analyzed large data sets to provide actionable insights.
• Utilized SQL for extracting relevant data for reporting.

• Managed store operations, including logistics, inventory, store services, and loss prevention
• Oversaw the opening of new stores, supervised activities related to government and authorities, implemented visual merchandising processes, reviewed and monitored reports, and trained store staff.
• Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.

• Worked as a sales consultant.