Abdullah Alshahrani

Work Experience:

Districts Management Specialist 17February 2022

Network Operations Engineer 15 January 2019 - 16February 2022

Senior General Project Analyst 28 September 2016 - 15 January 2019

Junior Network Maintenance Technician 02 July 2015 - 28 September 2016

Expert Technician / Engineers 06 March 2011 - 20 February 2014

Senior Technician 01 October 2008 - 08 December 2010

Senior Installation & Repair Technician 22 January 2006 - 20 May 2008

Job Description:

• Monitor coordination-related activities within district: sales fulfillment, network rollout & acceptance and complaint resolution
• Resolve inter-unit issues and accelerate cross-unit activities
• Manage weekly district committee (DC) formulating necessary action plans and following up as needed
• Escalate unresolved district issues to HQ functions or through district GM
• Consolidate district priorities to HQ plans, review districts plans and feedback on major deviations from district input
• Monitor implementation progress of districts plans and raise red flags of major deviations
• Assess district-level customer experience and provide feedback to HQ functions for improvement
• Contribute to improving firm policies and processes by identifying root causes that lead to complaints and proposing solutions to HQ functions
• Follow-up on selected customer complaints (based on pre-defined criteria) with district and HQ owners
• Represent STC with district governmental entities and in key district events
• Provide senior support to government and corporate account managers to enhance satisfaction and strengthen relationships with key clients
• Support district managers in communicating with external district parties when needed to accelerate district operations
• Administer district budget for defined off-plan matters and track spending
• Epitomize leadership in district and create shared vision for district employees by managing district team events and utilization of facilities as well as promoting internal communication activities
• Manage sport, religious, and social activities and responsibilities within district in coordination with Corporate Communication."
• Networks sites acquisition
• Support Aseer district team
• Dealing with owners, investment department in government and commercial sectors
• Performs routine activities within specified scope
• Coordinates with seniors and understands goals, plans and budgets involved for each assigned project, to ensure implementation of assigned tasks within budget
• Compiles and analyses data related to project activities and develops standard reports, highlighting bottlenecks in project implementation to seniors
• Monitors performance of internal and external contractors, ensuring documented scope of work is execute and all relevant procedures followed
• Participates in assessing health of select running projects against schedules, budgets and objectives, reporting status to immediate seniors on regular basis and highlighting variations from schedule or budget, if any
• Participates in identifying project scope changes and in planning changes, as guided by immediate senior
• Participates in performing cost - benefit analysis of future projects and communicates relevant statistics to seniors
• Ensures all projects under his/her purview are implement in compliance with all relevant project management standards, established policies and standard operating procedures
• Participates in identifying risks affecting assigned STC projects and seeks support in developing assessment and mitigation strategies, from project management point of view
• Participates in performing routine tasks related to STC's high budget and/or high-risk projects, under guidance of immediate senior
• Supervises preparation of standard project management templates to be used across various project phases and forwards same to immediate senior, for review and approval
• Assists in development of guidelines for application and use of automated project management tools
• Participates in specific internal projects aimed at improving operational efficiencies in project management processes
• Performs periodic audits to inspect STC's projects from project management point of view and reports audit results to relevant departments for articulating effective action plans
• Participates in analyzing best practices in field of project management and assists in effectively implementing these in STC, in order to optimize entire project
• Management life cycle
• Resolves routine queries related to project management standards, templates, and acts as first point of contact for resolution/clarification of any issues
• Collates all approved technical reports relevant to General Project Management, to ensure ease of access, when required
• Helps with routine work and escalates issues, as necessary
• Liaises within assigned team to build effective working relationships