Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fahad Alfi

Jeddah,Saudi

Summary

Accomplished professional with a strong background in devising business strategies and driving organisational growth and change management. Expertise in performance metrics implementation, data-driven decision-making, and financial modelling. Proven track record in sales growth strategies, brand management, and customer focus. Adept at talent development, process automation, and inventory control techniques. Committed to ethical conduct and motivational leadership style to inspire teams. Career goal: To leverage extensive skills in market research and persuasive negotiation to further enhance business performance measurement and drive sustainable growth.

Driven leader with motivational approach to operational management. Combines strategic planning expertise and strong interpersonal skills to streamline processes and foster team collaboration. Poised to drive significant organisational growth and operational excellence.

Overview

2026
2026
years of professional experience
5
5
years of post-secondary education

Work History

Assistant category manager

Panda, Savola Group

Chief operating officer

Zode
Jeddah, Saudi Arabia
02.2023 - Current
  • Hired and lead the team whom built Zode.sa.
  • Managed and lead strategic partnerships including JD.com partnership (JD.com is the second biggest e-commerce company in china)
  • Set up over all company budget and targets, then monitored.
  • Wrote and implemented the company book (documents includes processes, competencies, culture, etc).
  • Established key performance indicators to measure company success.
  • Oversaw financial management operations, ensuring fiscal stability.
  • Led cross-functional teams for project execution.
  • Fostered a culture of continuous learning, promoting innovation and creativity.
  • Advanced the use of technology in operations for streamlined workflow.
  • Promoted a customer-centric approach in all business operations.
  • Optimised resource allocation to maximise output.
  • Managed key Partners' relationships, securing timely delivery of Services.
  • Created long-term business strategy to drive company success.
  • Facilitated cross-functional collaboration to achieve organisational objectives.
  • Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
  • Formulated business development strategies to expand market presence.
  • Drove product and service innovation to meet evolving market demands.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Created and led successful business culture focused on performance.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Served as official representative of organisation to public groups or government agencies.

Senior advisory consultant

Infinite Consultancy
Jeddah, Saudi Arabia
07.2022 - 12.2024
  • Conducted comprehensive market research to identify potential opportunities.
  • Cultivated strong professional relationships via networking events and conferences attended regularly.
  • Facilitated process improvements by conducting detailed business analysis.
  • Negotiated contracts, achieving favourable terms and conditions for clients.
  • Provided strategic recommendations to improve overall efficiency.
  • Drafted comprehensive reports detailing project progression and results.
  • Managed cross-functional teams to deliver on set objectives within tight deadlines.

Head of business development

Amazon
Riyadh, Saudi Arabia
09.2021 - 02.2023
  • Secured and lead partnerships by identifying and engaging potential collaborators such as G Entertainment Authority, Banks, Mastercards, VISA, Sport Geneal Authority).
  • Analyze customer data to improve customers' experience and customers' engagement as well as improving customer's life cycle.
  • Mentored junior staff members to develop their skills and potential.
  • Established productive communication channels between departments to stimulate collaboration.
  • Explored new markets, resulting in greater brand awareness.
  • Oversaw product development, ensuring alignment with customer needs and preferences.
  • Created new channels that outsource marketing budget to support product promotions and brand awareness.
  • Negotiated contracts, securing optimum conditions for business expansion.
  • Monitored plans to meet deadlines, budget and quality standards.
  • Allocated teams, materials and calendar space for individual projects.
  • Generated ideas and concepts for free ad content, monitoring spend against performance for continued profit improvements.

Senior Vendor Manager

Amazon
Riyadh, Saudi Arabia
12.2018 - 09.2021
  • Part of Amazon MENA Launch Team. (Lead Retail Department in the project).
  • Formulated pricing strategies based on thorough market research to ensure company petitiveness.
  • Analysed competitor activity for unique positioning in the marketplace
  • Sourced new vendors and market leading brands.
  • Streamlined procurement processes to increase efficiency.
  • Reviewed contract terms for alignment with company policies and goals.
  • Monitored vendor performance regularly, took corrective action when necessary.
  • Ensured timely delivery of products by setting clear expectations with vendors.
  • Provided training to new team members on vendor management best practices.
  • Negotiated contracts for better terms with suppliers.
  • Enhanced vendor relationships by conducting regular performance reviews and feedback sessions.
  • Conducted risk assessment analysis to minimise potential disruptions in supply chain (Mainly during COVID).
  • Implemented cost-saving measures without compromising on product quality or delivery schedules.
  • Improved supply chain transparency, increased stakeholder trust.
  • Collaborated closely with finance department to ensure adherence to budgetary constraints.
  • Coordinated with inventory control to determine purchasing needs with high degree of accuracy.
  • Assessed supplier base and categorised spending based on strategic and operational requirements.
  • Monitored supply chain activities to validate quality of goods procured.
  • Minimised customer complaints by verifying procured items met required quality standards.
  • Ensured business continuity, using local suppliers to minimise risk of supply chain disruptions.
  • Directed daily operations to achieve maximum output and reduce costs.
  • Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
  • Selected, trained and performance-managed staff to build results-focused team.

Category manager

Panda, Savola Group
Jeddah, Saudi Arabia
06.2014 - 12.2018
  • Driven Commercial transformation by streamlining processes and implementing best practices.
  • Streamlined procurement operations, simplifying vendor management.
  • Managed and negotiated contracts for cost reduction and efficiency.
  • Implemented innovative category management techniques, improving supply chain performance.
  • Collaborated with key stakeholders to align business objectives and category strategies.
  • Launched new departments improving beauty and Baby categories.
  • Lead Important Campaigns such as (Back to School) making partnerships with important brands (such as Disney and Cartoon Network )
  • Championed collaborative initiatives across functions for overall business growth.
  • Enhanced supplier diversity through effective category management strategies.
  • Optimised inventory control procedures resulting in lower stock holding costs.
  • Developed strategic sourcing strategies to improve supplier relationships.
  • Improved profitability by developing innovative pricing strategies.
  • Grew annual revenue by 25% with targeted sales and marketing strategy.
  • Strategiset cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Developed marketing plans to support department strategies.
  • Managing the department Plan-O-Gram and display layout for 400+ stores.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.

Buyer

Panda, Savola Group
Jeddah, Saudi Arabia
08.2012 - 06.2014
  • Boosted supplier relationships by negotiating contracts and terms.
  • Invested in continuous professional development to stay abreast of industry changes.
  • For cost-efficiency, sourced products from various international and local suppliers.
  • Established efficient procurement processes for improved supply chain management.
  • Evaluated product performance regularly; ensured alignment with business needs.
  • Analysed market trends to anticipate product demand.
  • To maintain smooth operations, managed order discrepancies swiftly and professionally.
  • Developed purchasing strategies to meet company objectives and goals effectively.
  • Streamlined inventory control with regular stock checks and updates.
  • Communicated closely with stakeholders, including vendors and merchants, helping to secure well-timed product deliveries to stores.
  • Made annual buying trips to preview new items and make purchases.

Car dealer

Self employed
Dallas, Tx, USA
01.2011 - 03.2012
  • Traded cars (bought from Auction and shipped to KSA for sale.
  • Handled trade-ins, fostering client trust.
  • Resolved customer issues swiftly, securing repeat business.
  • Closed high-value transactions using excellent sales and negotiation techniques.

Tournament Organiser

SMU gym
Dallas, Tx, USA
01.2009 - 01.2010
  • Supervised setup and teardown procedures at large-scale corporate events.
  • Executed successful trade shows by coordinating all aspects from planning to implementation.
  • Prepared comprehensive event briefs to ensure all staff were well-informed.
  • Led volunteer teams, resulting in successful community outreach programmes.

Librarian

SMU Library
Dallas, Tx, USA
01.2008 - 05.2009
  • Handled inter-library loans effectively for smooth borrowing experience.
  • Coordinated outreach events for bolstering community engagement with the library.
  • Increased awareness about library facilities through community programmes and local media channels.
  • Ensured efficient service with meticulous record-keeping tasks.

Education

Bachelor of Applied Science - Economics & Financial Applications

Southern Methodist University (SMU)
08.2007 - 07.2012

Skills

  • Decisive leadership
  • Performance metrics implementation
  • Decision making under pressure
  • Business performance measurement
  • Ethical conduct
  • Sales growth strategies
  • Customer focus
  • Inventory control techniques
  • Talent development
  • Financial modelling
  • Process automation
  • Data-driven decision-making
  • Brand management
  • Brand building
  • Motivational leadership style
  • Persuasive negotiation
  • Market research
  • Organisational growth and change management
  • Devising business strategies

Languages

English
Proficient (C2)

Timeline

Chief operating officer

Zode
02.2023 - Current

Senior advisory consultant

Infinite Consultancy
07.2022 - 12.2024

Head of business development

Amazon
09.2021 - 02.2023

Senior Vendor Manager

Amazon
12.2018 - 09.2021

Category manager

Panda, Savola Group
06.2014 - 12.2018

Buyer

Panda, Savola Group
08.2012 - 06.2014

Car dealer

Self employed
01.2011 - 03.2012

Tournament Organiser

SMU gym
01.2009 - 01.2010

Librarian

SMU Library
01.2008 - 05.2009

Bachelor of Applied Science - Economics & Financial Applications

Southern Methodist University (SMU)
08.2007 - 07.2012

Assistant category manager

Panda, Savola Group
Fahad Alfi