Sales Supervisor with strong marketing and sales background. Creates dynamic sales teams to achieve optimum performance. Shares product and merchandising knowledge to drive results.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales supervisor
AL ABDULLATIF FURNITURE CO.
Riyadh, Saudi Arabia
12.2009 - Current
Supervised the sales team, enhancing their performance and productivity.
Conducted regular staff training to increase product knowledge and sales skills.
Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
Upheld high-quality standards in all sales activities, reflecting positively on brand image.
Managed customer queries to improve overall service experience.
Delivered excellent customer service by addressing and resolving issues promptly.
Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Coordinated with other departments to ensure smooth operations.
Sales representative
VODAFONE EGYPT
CAIRO, EGYPT
05.2008 - 07.2009
Resolved customer concerns promptly to maintain satisfaction.
Helped resolve client problems quickly with superior customer service.
Built lasting relationships with clients through customer service interactions.
Collected and processed payments.
Sales officer
ALTHORAIA MEDICAL CO.
CAIRO, EGYPT
05.2007 - 05.2008
Advised customers on product features and benefits, facilitated informed purchasing decisions.
Increased sales volume by cultivating strong relationships with clients.
Achieved and exceeded sales targets in line with client growth across all products and services.
Analysed sales reports to identify trends and update strategies.
Education
Bachelor of Arts - Media , Public Relation & Advertising.
TANTA UNIVERISTY
TANTA,EGYPT
09.2003 - 09.2007
Skills
Convention Skills and Negotiation
Team Leadership and Motivation
Managerial Decision Making
Sales data Analysis
Coaching and Training
Relationship Management
Solving Customer Problems
Time Management
Languages
Arabic
Native
English
Upper intermediate
Certification
ICDL, Office programs , Tanta University-2007.
English Conversation , AUC , Cairo-2007.
Professional Sales Skills Course , British Institute ,Riyadh-2016.
References
References available upon request.
Timeline
Sales supervisor
AL ABDULLATIF FURNITURE CO.
12.2009 - Current
Sales representative
VODAFONE EGYPT
05.2008 - 07.2009
Sales officer
ALTHORAIA MEDICAL CO.
05.2007 - 05.2008
Bachelor of Arts - Media , Public Relation & Advertising.
TANTA UNIVERISTY
09.2003 - 09.2007
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