Muhannad Al Muraykhi
Dammam
Summary
I am seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
In addition to getting an opportunity where I can make the best of my potential and contribute to the organization’s growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Executive lounge agent & Receptionist
Kempinski Al Othman Hotel
09.2022 - 08.2023
- Handling check-in and out for the guest
- Reviewed and updated guests information to maintain up-to-date records for high-quality service.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Responding to Emails
- Provided high level of customer service to each person by engaging guests and using active listening and effective interpersonal skills.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
Education
Bachelor of Arts - English Language
King Faisal University
Al Ahsa, Saudi Arabia 01.2022
Skills
- Hardware: PC (Excellent)
- Software: Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Microsoft PowerPoint (Excellent)
- Opera PMS (Excellent)
Computer Skills
Language Skills
- Native Arabic and Fluent in English
- Teamwork, and demonstrate flexibility in various situations
- Communication skills through different channels
Teamwork Skills
Timeline
Executive lounge agent & Receptionist
Kempinski Al Othman Hotel
09.2022 - 08.2023
Bachelor of Arts - English Language
King Faisal University
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