Osama Alghamdi

# Key responsibilities

• Oversaw daily operations to ensure high levels of productivity.
• Increased customer satisfaction by resolving customer complaints.
• Used coordination and planning skills to achieve results according to schedule.
• Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork.
• Prepared a variety of different written communications, reports, and documents to ensure smooth operations.
• Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

# Key responsibilities

• Adhered to all legal, safety, and health standards and conducted quality and EHS internal audits for QC operations as planned.
• Actively contributed to improving QC operations by implementing quality improvement measures.
• Act as the contact person for any technical or compliance issue / communication related to the QC department and regulatory requirements for analysis, product methods, and specifications.
• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe and quality working environment.
• Updated quality control standards, methods, and procedures to meet compliance requirements s per QMS, USP, DI, and GMP.
• Participated in internal and external audits.
• Performed gap analysis for lab. SOPs and lab operations as per QMS, USP, DI, and GMP requirements.
• Lead change management for QC along with related action closure.
• Oversaw inventory management to develop and maintain inventory controls.
• Monitored daily and weekly key performance indicators to maintain on-track status.
• Oversaw daily operations to ensure high levels of QC productivity and managed QC resource planning according to production weekly plans.
• In year 2021, reduced QC lab errors and lab investigation by 50% compared to year 2020 through continues improvements initiatives.

# Key responsibilities

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Performed stability study analysis, reporting, review, and data trending.
• Performed and reviewed analytical method transfer for new product introduction and cleaning verification.
• Performed qualification on lab analytical instruments as per QMS and USP requirements.
• Engaged in quality problems and performed RCA to identify and resolve issues through CAPA management, such as deviations and lab investigations (OOS).
• Generated technical reports and other documentation to record analytical test results and conclusions.
• Responsible for lab inventory ordering and management.
• Ensured product and material quality by executing chemical analysis on various types of samples.
• Engaged in analytical equipment Calibration and maintenance activities and troubleshooting.
• Prepared and standardized test equipment, test solutions, and reagents to enable successful testing completion.