Playing Cricket
Panku Singh
Food And Beverage
Summary
Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Captain Waiter
Ruhi Fine Dining Restaurant
Riyadh KSA
09.2019 - Current
- Trained and managed dining room staff with diverse service backgrounds.
- Coordinated dining room staff schedules to provide adequate floor coverage.
- Demonstrated supervisory competency with Point of Sale (POS) equipment operations and cash handling practices.
- Completed restaurant opening and closing functions that included POS report generation.
Food and Beverage Captain
the dukes retreat khandala
Masharshtra
04.2015 - 06.2018
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Managed bar and wait staff and directed hiring program.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Maintained highest standards for beverage quality and service.
Food and Beverage Associate
Itc Fortune at Lavasa
Maharashtra
08.2014 - 03.2015
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained new staff members on company policies and procedures.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Trainee
Evershine keys Resort Mahableshwer
Maharashtra
11.2013 - 05.2014
- Attended training courses to build understanding of processes, techniques, and industry.
- Learned new materials, processes, and programs quickly.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Shadowed senior team members to learn all related jobs and tasks.
Education
Associate of Arts - Grades: A
HP BOARD DHARAMSHALA
INDIA 03.2012 - 03.2013
High School Diploma -
BIHM DHARAMSHALA
INDIA 05.2014 - 06.2015
Skills
Upselling techniques
undefinedInterests
Swimming
Traveling
Reference
Available Upon Request
Timeline
Captain Waiter
Ruhi Fine Dining Restaurant
09.2019 - Current
Food and Beverage Captain
the dukes retreat khandala
04.2015 - 06.2018
Food and Beverage Associate
Itc Fortune at Lavasa
08.2014 - 03.2015
High School Diploma -
BIHM DHARAMSHALA
05.2014 - 06.2015
Trainee
Evershine keys Resort Mahableshwer
11.2013 - 05.2014
Associate of Arts - Grades: A
HP BOARD DHARAMSHALA
03.2012 - 03.2013
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