Zaher Bizri

• Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
• Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
• Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
• Analyzed sales and marketing data for improved strategies.

• Leadership of the regional Sales office network and alignment with properties Management of Key Client relationships
• Brand Awareness, Strategic development of new business sources to generate profit
• Activation of commercial strategies to elevate brand desirability in tight collaboration with Brand Marketing, PR Team and communication as well as Revenue
• Managed budgets and allocated resources effectively to achieve cost savings while maintaining high levels of productivity across sales teams.

• Established trusted relationships with key stakeholders by providing consistent communication and exceptional service throughout the account lifecycle.
• Built strong rapport with clients through regular check-ins, status updates, and proactive problem-solving approaches.
• Applied business and marketing knowledge to develop briefs and pitches for customer projects.
• Managed budgets for multiple accounts, ensuring optimal allocation of resources for maximum impact
• Conducted market research to identify trends and opportunities, informing data-driven decision-making for clients.

• Privileged luxury concierge, Tailored made and lifestyle services
• Link the consumers with the most exclusive experiences and VIP events over the French Riviera
• Merge concierge services with the emergence of digital transformation to facilitate customer's journey

• Negotiated favorable contracts with suppliers, securing advantageous conditions for both the agency and its clients.
• Assisted in development of department budget by monitoring expenses closely and making cost-effective
• Brand Exposure and Awareness of all properties in France based
• Develop new source of business through client's engagement event and Marketing efforts

Handled customer relations issues, enabling quick resolution, and client satisfaction.

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

• Managed room inventory to optimize revenue opportunities during high-demand periods.
• Increased repeat business through personalized guest interactions and exceptional service delivery.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
• Built highly-efficient administrative team through ongoing coaching and professional development opportunities to maximize performance and follow the Brand Standard

• Proactively identified areas for improvement within the front office department, implementing changes when necessary for better performance outcomes.
• Managed room inventory to optimize revenue opportunities during high-demand periods.
• Organized weekly team meetings to address challenges, review progress, and set goals for continuous improvement.
• Enhanced guest satisfaction by efficiently managing front office tasks and addressing customer concerns promptly.

• Managed challenging situations with professionalism and diplomacy, maintaining positive relationships with guests even during difficult circumstances.
• Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
• Enhanced guest satisfaction by promptly addressing and resolving all concerns and complaints.
• Conducted regular training sessions for staff to keep up to date with customer service practices.