Anvarudheen. A
Airline & Travel Industry Professional
Riyadh St, Cross #16 , Al Khobar,Saudi Arabia
Summary
An Admirable 18+ Years of experience In Airline Sales, Airline Reservations and Ticketing and Different roles in Travel Industry.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Commercial- Manager -EP KSA
Global Travel Challenge Tourism Agency
Al-Khobar, Saudi Arabia
2022.05 - 2025.02
Commercial-Sales Manager
Global Travel Challenge Tourism Agency
Al Khobar , Saudi Arabia
2019.09 - 2022.04
Commercial-Ticketing & Reservation Officer
Jet Airways India Ltd.
Dammam, Saudi Arabia
2010.04 - 2019.05
Operation- Customer Service Executive
Global Aviation - Ground Handling Agent
Thiruvananthapuram, India
2009.04 - 2010.03
Education
Bachelor's degree -
In English
Dr. C V Raman University 2013.05 - 2016.05
Diploma - IATA
In Dangerous Goods Regulations-DGR
Montreal -CanadaDiploma in Airline & Airport Management
India - KeralaSkills
- Knowledge In all Aspects of Airline Sales & Sales Support
- Excellent in Airline Ticketing and Reservations
- Ample of Experience in Airline Operations and Commercial
- Strong knowledge of New Distribution Capability ( NDC )
- Corporate and Trade Handling
- Assisting Sales team and Their Accounts
- Maintaining and updating customer and sales database
- Preparing sales reports and presentations
- Handling inquiries from travel agents, corporate clients, and customers
- Assisting with contract renewals, agreements, and incentive programs
- Assisting with ticket issuance, reissue , refunds, and the fare rules
- Monitoring competitor activities and market trends
- Support Airport and Reservation Team in case of Flight Disruptions
- Strong Record of Client Satisfaction
- Sales Performance Monitoring
- Market Intelligence
- Budget Preparing
- Sales strategy development
- Contract negotiation with agents and Corporate
- Product positioning knowledge
- Ample of Experience in OAL fare Comparison
- Profit and loss analysis
- Groups Handle Skills –Business, Leisure, Labor & Sports
- Establishes & Manages the Leading Corporate
- Expert in New business acquisition
- Competitive intelligence gathering
- KSA Networks Market Intelligence with Airlines & Agent
- High-Level communication
- B2B sales experience
- Performance monitoring
- Team motivational Support
- Loyalty & Frequent Flyer Programme Execution
- Airline Workshop & Road Show Participation
- Tele conversation Sales Activities with Agents when Airline needs to fill the seats to avoid last minute revenue lose
- Ancillary Revenue Generation - Upgrade to Y to C , Seat selection, Excess baggage etc
- DNB handling Expert
- Mishandled Baggage Experience
- Handled above 150 STCR Patient , WCHR , UMNR Guest
- Strong Record of Client Satisfaction
- Excellent Customer Service Skills
Certification
- Amadeus Certificate Holder
- Sabre Certificate Holder
- Galileo Certificate Holder
- Abacus Certificate Holder
Languages
English
Fluent
Arabic
Fluent
Hindi
Fluent
Malayalam
Native
TECHNICAL SKILLS :-
Higher Diploma in Computer Application
HDCA
Affiliations
- Football
- Cricket
- Swimming
Accomplishments
Star Performer of the Year -Middle East 2016-2017 -Jet Airways
Najm Platinum-Staff of the Month -May 2017
Najm Gold -Staff of the month -December 2016
Najm Gold -Staff of the month - March 2015
Najm Gold-Staff of the month-February 2015
HONOR & APPRECIATION :-
Letter of Appreciation from Jet Airways -Head International Airports -Gulf & EU, UK and America -Jet Airways
Appreciation and Memento from Jet Airways Station Head for during flight Cancellations and disruptions in 2017-Jet Airways
Best Station of the Year 2017-2018 -Jet Airways - King Fahad International Airport -Dammam
Star Performer of the Year 2016-2017-Jet Airways - King Fahad International Airport -Dammam
DECLARATION :-
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
REFERENCE :-
Reference 1
Mr.Suhaib Kidwai.
CEO – Global Travel & Tours ( BAH, KSA , UAE & CANADA)
Contact: +973 390 31525
Email: suhaib@globaltravelbh.com
Reference 2
Mr.Muhammed Nishad.
Sales Support , Qatar Airways DMM-KSA
Contact : +966 56 985 2771
Email : mkottilingal@sa.qatarairways.com
Timeline
Commercial- Manager -EP KSA
Global Travel Challenge Tourism Agency
2022.05 - 2025.02
Commercial-Sales Manager
Global Travel Challenge Tourism Agency
2019.09 - 2022.04
Bachelor's degree -
In English
2013.05 - 2016.05
Commercial-Ticketing & Reservation Officer
Jet Airways India Ltd.
2010.04 - 2019.05
Operation- Customer Service Executive
Global Aviation - Ground Handling Agent
2009.04 - 2010.03
Diploma - IATA
In Dangerous Goods Regulations-DGR
Diploma in Airline & Airport Management