Summary
Overview
Work history
Education
Skills
Certification
Languages
TECHNICAL SKILLS :-
Affiliations
Accomplishments
HONOR & APPRECIATION :-
DECLARATION :-
REFERENCE :-
Timeline
Receptionist
Anvarudheen. A

Anvarudheen. A

Airline & Travel Industry Professional
Riyadh St, Cross #16 , Al Khobar,Saudi Arabia

Summary

An Admirable 18+ Years of experience In Airline Sales, Airline Reservations and Ticketing and Different roles in Travel Industry.

Overview

18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Commercial- Manager -EP KSA

Global Travel Challenge Tourism Agency
Al-Khobar, Saudi Arabia
05.2022 - 02.2025

Commercial-Sales Manager

Global Travel Challenge Tourism Agency
Al Khobar , Saudi Arabia
09.2019 - 04.2022

Commercial-Ticketing & Reservation Officer

Jet Airways India Ltd.
Dammam, Saudi Arabia
04.2010 - 05.2019

Operation- Customer Service Executive

Global Aviation - Ground Handling Agent
Thiruvananthapuram, India
04.2009 - 03.2010

Education

Bachelor's degree -

In English
Dr. C V Raman University
05.2013 - 05.2016

Diploma - IATA

In Dangerous Goods Regulations-DGR
Montreal -Canada

Diploma in Airline & Airport Management
India - Kerala

Skills

  • Knowledge In all Aspects of Airline Sales & Sales Support
  • Excellent in Airline Ticketing and Reservations
  • Ample of Experience in Airline Operations and Commercial
  • Strong knowledge of New Distribution Capability ( NDC )
  • Corporate and Trade Handling
  • Assisting Sales team and Their Accounts
  • Maintaining and updating customer and sales database
  • Preparing sales reports and presentations
  • Handling inquiries from travel agents, corporate clients, and customers
  • Assisting with contract renewals, agreements, and incentive programs
  • Assisting with ticket issuance, reissue , refunds, and the fare rules
  • Monitoring competitor activities and market trends
  • Support Airport and Reservation Team in case of Flight Disruptions
  • Strong Record of Client Satisfaction
  • Sales Performance Monitoring
  • Market Intelligence
  • Budget Preparing
  • Sales strategy development
  • Contract negotiation with agents and Corporate
  • Product positioning knowledge
  • Ample of Experience in OAL fare Comparison
  • Profit and loss analysis
  • Groups Handle Skills –Business, Leisure, Labor & Sports
  • Establishes & Manages the Leading Corporate
  • Expert in New business acquisition
  • Competitive intelligence gathering
  • KSA Networks Market Intelligence with Airlines & Agent
  • High-Level communication
  • B2B sales experience
  • Performance monitoring
  • Team motivational Support
  • Loyalty & Frequent Flyer Programme Execution
  • Airline Workshop & Road Show Participation
  • Tele conversation Sales Activities with Agents when Airline needs to fill the seats to avoid last minute revenue lose
  • Ancillary Revenue Generation - Upgrade to Y to C , Seat selection, Excess baggage etc
  • DNB handling Expert
  • Mishandled Baggage Experience
  • Handled above 150 STCR Patient , WCHR , UMNR Guest
  • Strong Record of Client Satisfaction
  • Excellent Customer Service Skills

Certification

  • Amadeus Certificate Holder
  • Sabre Certificate Holder
  • Galileo Certificate Holder
  • Abacus Certificate Holder

Languages

English
Fluent
Arabic
Fluent
Hindi
Fluent
Malayalam
Native

TECHNICAL SKILLS :-

Higher Diploma in Computer Application
HDCA

Affiliations

  • Football
  • Cricket
  • Swimming

Accomplishments

    Star Performer of the Year -Middle East 2016-2017 -Jet Airways

    Najm Platinum-Staff of the Month -May 2017

    Najm Gold -Staff of the month -December 2016

    Najm Gold -Staff of the month - March 2015

    Najm Gold-Staff of the month-February 2015

HONOR & APPRECIATION :-

Letter of Appreciation from Jet Airways -Head International Airports -Gulf & EU, UK and America -Jet Airways


Appreciation and Memento from Jet Airways Station Head for during flight Cancellations and disruptions in 2017-Jet Airways


Best Station of the Year 2017-2018 -Jet Airways - King Fahad International Airport -Dammam


Star Performer of the Year 2016-2017-Jet Airways - King Fahad International Airport -Dammam


DECLARATION :-

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.

REFERENCE :-

Reference 1

Mr.Suhaib Kidwai.
CEO – Global Travel & Tours ( BAH, KSA , UAE & CANADA)

Contact: +973 390 31525
Email: suhaib@globaltravelbh.com

Reference 2

Mr.Muhammed Nishad.

Sales Support , Qatar Airways DMM-KSA

Contact : +966 56 985 2771

Email : mkottilingal@sa.qatarairways.com

Timeline

Commercial- Manager -EP KSA

Global Travel Challenge Tourism Agency
05.2022 - 02.2025

Commercial-Sales Manager

Global Travel Challenge Tourism Agency
09.2019 - 04.2022

Bachelor's degree -

In English
05.2013 - 05.2016

Commercial-Ticketing & Reservation Officer

Jet Airways India Ltd.
04.2010 - 05.2019

Operation- Customer Service Executive

Global Aviation - Ground Handling Agent
04.2009 - 03.2010

Diploma - IATA

In Dangerous Goods Regulations-DGR

Diploma in Airline & Airport Management
Anvarudheen. AAirline & Travel Industry Professional